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April 2024 by Christina Burnett
I've been here multiple times and lately, there have been multiple issues. Last week they charged me for 2 sandwiches when I only had one, then had to refund me the difference.Today my sandwich was basically inedible. I ordered the new jalapeno chicken sandwich, stated I would like lettuce, tomato and onion. There was absolutely no tomato and I had to pick out several pieces of onion skin throughout the sandwich. There was so much cream cheese on it, it was pouring out of the sides. There was hardly any chicken, so it was a sandwich full of cream cheese, lettuce, and onion.Potbelly has great, fresh ingredients but lately the service has been subpar. At this point I would rather go to Subway. Huge bummer since I prefer Potbelly's fresh ingredients and options.
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April 2024 by Diana
Was eating half of a Mediterranean sandwich and bit something so hard I chipped part of my tooth… a piece of wood found in the sandwich. Disgusted by the lack of care in preparing food.
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March 2024 by David Alki
It was an easy walk from our hotel, Crown Plaza Cleveland At Playhouse Square.Food was one of the best sandwiche I have had in a long time. The service was great.First time to Cleveland for both of us.
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January 2024 by William Clark
Love there cookies
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December 2023 by Terri D
Ordered a sandwich. What I got was a bun with lettuce. AWFUL!
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December 2023 by Dr. Abdulrahman Almalki
This place has a lot of history and authenticity due to its age. However, my experience there was less than welcoming. I believe with some improvements, it could become a more inviting spot.
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December 2023 by Ваня Тернопіль
I first time seeing it, it’s very nice and
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November 2023 by April Rose C.
I love this Potbelly's shop. They are fast. They always get the order correct even on order ahead. It's clean and friendly. I'm a fan.
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August 2023 by joe jankulovich-martinez
The chicken pot pie soup is probably the best soup I’ve ever had in Cleveland. Definitely check this place out!
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August 2023 by NiNi Diaz
First time ordering from here, I was NOT disappointed. I’m not feeling well, so I wanted something hardy. I got the Avo Turkey & Chicken pot pie soup. It was delicious and didn’t overwhelm my stomach. Thank you!
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July 2023 by Carrie C.
Corporate catering win! The boxed lunches and salads were a hit along with the buffet size offerings. Prompt delivery, as always. Pot Belly teamwork at it's finest.
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June 2023 by Dawn M.
Great lunch spot. The soup is wonderful and sandwiches are excellent. We will definitely go there again soon.
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May 2023 by Greg Rubino
I had the a wreck and my wife had chicken sub both excellent tasting and made well by friendly professional sandwich preparers we enjoyed our visit find the food top quality and recommend to others a great value compared to subway; potbelly blows them away!!
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May 2023 by MarkP115
We had sandwiches and salads from Potbelly. The food was good and the order was ready on time. One tip: Leave room for one of the cookies. They are good.
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April 2023 by Diane Hobson
It was my first time. The service was excellent and the food was delicious.Will be returning again.
