Provide A Ride
Transportation4299 Cranwood Pkwy, Cleveland OH 44128 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Provide A Ride
Provide A Ride is an important service for daily living, offering transportation to appointments and other allowed places. The company is described as classy, with a willingness to correct misunderstandings and fix mistakes. Many drivers are very nice, helpful, and provide great pickups and drop-offs. The scheduling and mileage reimbursement process is pleasant and helps out a lot, especially with gas prices. Customer service support has workers who are an absolute breath of fresh air and a ray of sunshine, noted for being outstanding, very kind, caring, and polite. While most experiences are positive, there was one driver who was not satisfactory. Overall, customers express gratitude and indicate they will use the service again and suggest it to friends.
Most Recent Reviews
September 2025
This car service is not senior citizen friendly. They should not be able to leave someone at a doctor's appointment when they are not ready , but almost ready. Unacceptable... They dont even call or come in to check. Just horrible 😞
September 2025
Transport was late which mean we were late to the appointment. Should not take an hour or more to get picked up from an appointment. Plus the transport van needs work. Driver kept banging on the battery to get it to start. The back hatch kept opening up. Driver wouldnt even do the speed limit. I think he was worried about...
read full commentAugust 2025
customer service reps are rude. Also need a faster way to verify who ppl are so the ride can be activated quicker. Relia ride has a great service and better way to verfiy the riders
More Comments(155)
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