Sam's Club in Cleveland offers members great values on a variety of products and services, including groceries, pharmacy, optical, home furnishings, and electronics. Members benefit from early shopping hours during the week and on Saturdays. However, some customers have faced challenges with online delivery. Instances of missed deliveries and difficulty reaching customer service have caused frustration. Despite these issues, there have been positive experiences, such as well-stocked shelves and efficient checkout thanks to the scan-and-go feature. The store can be busy, so customers are advised to be cautious in the parking lot. While some members appreciate the service, there are calls for improvements, particularly in communication and product availability. One customer expressed a desire for the return of a specific product that is important for their child. Overall, while Sam's Club provides a range of benefits, there are areas that need attention to enhance the shopping experience.
Anytime you want to buy in bulk Sam's is the place to be.
February 2026
Got there for a delivery appointment at 6 am. Lady was very friendly with a smile. I was there early and she gave a dock right away. Off load was completed by Jenn. She deserves a raise!
February 2026
Its cool for buying in the bulk but i just went this month and everything basically went up $2 so take extra cash . Overall its cool
