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November 2023 by Big D.
I went there to get patches sewn on my uniform. I was greeted and helped by an older man. He seemed like he didn't want to help me because I was very picky on how I look when I'm on the job. When I was done I only bought 2 patches for a shirt that I brought in. I payed 6 dollars for each patch and he charged me 8 dollars to get them sewn on. As we were talking he had nothing good to say about other uniform stores. There priced were like twice as much as Novak supply. They were also disrespecting the Cleveland police uniform and were being rude to me about it. I even told them I've worked for the city but they continued on being super rude. I'm never coming here again and I'm gonna be using novak supply whenever I need anything.
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November 2023 by Tony Parete
Clean store, orderly aisles, excellent customer service, fair prices... what more could you ask for?
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November 2023 by Avi Korn
Excellent service, good people.
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July 2023 by Charles Williams
A very nice place to shop
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May 2023 by Abigail Fleischer
They made spending my uniform allowance a breeze. First off it smelled good in there, not musty or moldy like most uniform stores. Finding my size was easy. There was an abundance of options. The one, and only, issue is that I had to go on my day off because my USPS schedule and their open hours made it impossible to go before or after work. All in all, great experience. Would recommend.
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May 2023 by Douglas Filkins
not a very good collection of chef coats. overbearing sales associates.
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March 2023 by danielle lawrence
The staff is super knowledgeable about their products, as well as super quick turnaround time for alterations and things that they have to order. Wouldn’t go anywhere else! The owner Jack is friendly and always makes me feel welcome into the store. Their postal selection is top notch compared to other local businesses, and are always willing to order something for you if they don’t have it in stock!
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March 2023 by Jack McGinty
There is a whole lot id like to say about my experience but it would be all bad and take too long. TLDR: The old man that owns and runs this store is a total j**** that couldn’t care less about you or your order. He’s rude, and preys upon government money for super over priced uniforms. I can 100% understand why they no longer sell men’s suits anymore because that requires customer service the old man refuses to apply.I will say there is a younger girl there, who has been helpful and kind each time I’ve interacted with her.Overall an awful experience and I’ll never go back.
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October 2022 by Rich Raphael
Very overpriced apparel and footwear. The guy at the register could care less and has more excuses than customer service skills. I can find most of it online for $25 - $50 less depending on the items. You guys can go rip someone else off, I'll never be back!
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September 2022 by Nick Nemet
Charged extra to hem pants that were not bought from here. But they do stock. One pair had the needle left in it and went into my foot. Luckily wasn’t deep but I wouldn’t recommend alterations from here. Also most sites will offer a first responder discount so if you don’t need something right away you can save money.
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August 2022 by Lj Mac
Good service & knowledgeable staff.
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August 2022 by Luckey Lou
I see a lot of unpleasant reviews, but in my experience the man behind the counter was super nice and knowledgeable. Got me in and out in no time and didn’t feel rushed, I forgot a receipt came in the next day and the woman that was working got it for me with no issues. Great store on my way back now
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August 2022 by The Foxington
Staff seem a little bit impatient, but otherwise fine.
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June 2022 by J D
Bought a pair of boots. The left was tight on one foot. I’ve been wearing this brand and style of boot for twenty years. I came back to the store and was told there were no boots in that size. I asked if I could try boots half size up. One boot was good and the other loose . Even visually they looked like different sizes. The owner raised his hands up and said he had no time for this. I asked him if he could order another set of boots in size 9 and 9 1/2. He refused.He did give me my money back back but had no intention of helping me further. They also had no tool to even measure my feet. I seriously have never been treated so badly. Wow!
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June 2022 by Cheryl a Hanzel
Very nice place, great customer service. Would recommend to all.
