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February 2024 by Nathaniel Russell jr
The young man that took my order seemed to have a
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January 2024 by Jon Arnold
The people there are so incompetent and lazy that they closed the register down because that only have three people working the counter . There’s not one person in line . They make “ coffee “. Literally, that’s their job and they cannot even perform that and run a cash register. That’s how dumb .
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December 2023 by Zzz Kk
Over priced and subpar coffee.
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December 2023 by Callie
I have never encountered such a rude Starbucks store, back when I worked for the company in 2008 that kind of behavior was not tolerated. These workers have bad attitudes and make no effort to hide it. I nearly had my head bit off for asking for a cup sleeve. Today, I had the pleasure of watching the manager lecture two customers on being patient. Mind you they were waiting forever to just buy a gift card, they were more than patient. I don’t think this store will ever get it together. And no I don’t want to leave feedback on your website because it yields no results. Just a fair warning to anyone that frequents this location in the H building at the Cleveland Clinic.
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December 2023 by Caleb Khambay
Ordered a Caramel Ribbon Crunch. Straight up milk… I cannot make this up.
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November 2023 by Kay T
I've tried ordering from the H building Starbucks and my drink tastes horrible every time.I will only order from Q building from now
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November 2023 by Heather Hirko
The people who, work there look Miserable & are not Very Friendly! Today, I went there for a coffee & told the Cashier Twice that I'd like an "Iced" coffee & they still managed to Mess it up without being a Tad Apologetic. It would be Nice to see at Least One person Smiling & they should really work on having a Better Positive Attitude!
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September 2023 by Maithili
Not sure where to give this feedback but the only way one cna get coffee in Cleveland is if you are working at the Clinic or student at the University. As a visitor it has been frustrating to find all coffee shops are inside official buildings!
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September 2023 by Homer Simpson
Not uncommon for me to wait 20-30 minutes for a black coffee.
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July 2023 by Eric Eckert
Just spent 6 bucks on a grande cafe mocha that was so poorly made it was not drinkable.I wound up throwing it I. The trash after two horrible sipsThis coupled with the rude, chaotic service, makes this a first and last visit.
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July 2023 by Guzel Zahra
I don’t understand why it takes forever for a drink. I know it is really busy but I work evening shifts when I’m going back home I order 20 minutes in advance and still I have to wait for extra time. Even though there are not busy. I’ve noticed that they talk too much and when they talk they stop working. One time there was a guy who was getting my order, he literally took almost 10 mins just to do one drink + he had to repeat it because he missed it the first time
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July 2023 by Vesta Mohebbi
Tonight was the second time I ordered something and a lot of things was missing!! I ordered oatmeal with extra almonds and blueberries! They gave me oatmeal with agave syrup! Nothing else and I was charged for all of them! I came up and then realized there is nothing there but just a cup of oatmeal itself !! I won’t order anything but drinks from you guys because you charge plus charge the extras but give nothing !! That’s a shame !!
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July 2023 by Mike D
This is for the H Building location and not Q Building. This location is dramatically understaffed and needs additional help ASAP. It shouldn't take 40 minutes for a drink order, and it isn't the fault of the baristas. They need more people!
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May 2023 by Jose Ramon
Order online and get served quickly.
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April 2023 by Tejesree Reddy
It's great as it is open 24hrs but I ordered frap which was complete watery really hated it. I spend my bucks which went in vein really left unhappy