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August 2023 by Mark P
From an efficiency point of view, this was a maddening experience. The employees were slow, but a manager failed to get the crew organized. There was a line, one pretty slow person manning the register, and several employees simply hanging around.
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May 2023 by draykenprimus
This specific location does not have consistent hours. And they frequently sell out of different items. Choose other options.
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March 2023 by Kaitlin Klotzle
I was refused an ice water, even when I offered to pay for it and then they got my order wrong. I used their customer service chat to try to figure out why I couldn't get a water and report my incorrect order. After going back and forth with them for a while they asked me to call in and explain it again which I did and an hour later was told that there was nothing they could do except document the problem. Very disappointed in won't be going back.
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February 2023 by Corinn G.
This is the first time I've actually reviewed a restaurant, but due to the very rude service, I felt it necessary. My chai latte with soy milk, which I've had hundreds of times from Starbucks, tasted like coffee. I mentioned it to the barista who said the order was correct. I asked her to make me another, which she did but commenting rudely under her breath the entire time. My second once again tasted like coffee, but obviously, she was not interested in resolving the problem. I definitely should have looked at reviews before going here.
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February 2023 by Mike D.
I'd give this store a ZERO if possible. Filthy, not stocked, and bad attitudes from the staff. If this were the first time I'd let it go, but I've seen the same thing here for 5+ years. 15 minutes for a small cup of black coffee, and I was at the front of the line. Go to Dunkin Donuts. The male mgr we encountered today is a serious A-Hole!
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January 2023 by Leigh Anne
Can someone teach the staff some courtesy? The three of them No “thank you”. No “have a good day”. They don’t look at you when they’re interacting with you. Serious mean face. They’re rushing you without having a line. You ask them, they answer with an attitude. They shoo you away in a way! Thanks for making me feel disturbed and disrespected! Great impact on someone’s day!
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December 2022 by Marcus Williams
This location sucks. Don't trust their business hours - they'll probably be closed much earlier...when they actually are open, their coffee is terrible - as bad as Dunkin's.
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December 2022 by Pete Cunningham
An Americano is supposed to be strong. The first one they said was 3 shots was like tea, the second one they said was 4 shots was like weak coffee. Not sure what's going on here but not up to Starbucks standard in used to.
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November 2022 by Joshua Y
This place is horribly run. They constantly run out of literally everything. Tried to grab a protein box this morning that actually was in stock but because they were out of coffee and bakery items, they just closed. Refused to sell anything. Last month I ordered a baked good from the case but after they discovered it was sold out, it took over 30 minutes to get a refund because no one in store was qualified to issue a refund. Total chaos, mismanaged, cannot order for stock correctly.
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September 2022 by Jade A.
Both times I stopped by this Starbucks the blonde barista boy was kind of an asshole. Maybe don't work a service job if you hate people and dislike making sugary drinks. If it were only once I would figure someone's having a shitty day, but this is my second time in a week and he was also rude so I guess that's just his attitude.
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September 2022 by Sergio Rosa
A person serving in very bad mood, complaining with the customers, delivering wrong drink to wrong people, yelling to other staff.Quite rude.Saying they are under staffed but 3 people can serve 6 people reasonably, or at least pokitely.Sad.
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August 2022 by Gianfranco Herbut
Sunday August 13, 2022. I will give -5 if I could. Starbucks at airport by Gate A1 is the worst Starbucks EVER. The cashier had a terrible attitude saying he couldn’t hear people with masks on. Then he was rude to every customer in the line. He took our order and walked inside and coworker had to ask him to come out. Then he had same bad attitude with everyone else. They didn't have ingredients for one of the drinks and then took forever to make our two coffees. Not a nice way to start your day. The cashier shouldn’t be there, he is the first contact to your customers and has a worst attitude ever.
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August 2022 by OhNoItsAlejandro
Went once and never again. I didn’t even buy anything because I was so turned off by how rude the majority of the staff was. As soon as I saw the cashier give a customer a nasty attitude for something small, I was like “nope” and walked out. However, I was very pleased with Eric, he was the only one who actually greeted me and seemed like a decent human being with a personality. He should be employee of the month because he’s one of the few who understands customer service!
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August 2022 by Kashvi Deshpande
I traveled there two weeks ago, I needed a pick me up after a long flight C22. The line was so long and the other employees were rude to me during ordering, until the man with the glasses took over. The man making my drink talked me into trying oatmilk for the first time and i love it now. It was so delicious. I gave 4 star only because he very happy to make my drink. I was so grateful.
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August 2022 by Ilhom Muminov
Hm me and my wife ordered hot latter with whip and caramel on top it’s was just a hot water and they don’t serving any hot food or deserts as I heard she said we are busy can’t handle it we’ll close it don’t serve):