-
October 2023 by Derek Garceau
I love Sutton Hardware. I discovered them when I moved to Cleveland in 2014 and every interaction I have had here has been great. Today, I dropped off two storm windows for repair with Bob. He stated that their turnaround time would be about 5 days (drop off Thursday morning, ready Monday or Tuesday), which is faster than most other local hardware stores. I agreed and asked that if one of them could be done sooner, it would be helpful as it was the only window at the house. Long story short, they were ready by close of business today at 5pm.Side note, at least one other local hardware store wanted to charge an extra $40 to expedite my windows, with no guarantee when they'd be done.The folks at Sutton continue to earn my business, even though they are not the closest hardware store to me. I can't recommend them highly enough.
-
October 2023 by Al Ford
I love this hardware store. Unfortunately, I can't go in and purchase one item, I have to leave with several different things.
-
August 2023 by Eric R
They have all your construction supplies that u might need friendly knowledgeable staff highly recommend
-
June 2023 by Mark Mazzone
I cant ever say anything bad about my friends at Sutton. They are efficient, helpful and the always provide a laugh.
-
May 2023 by Dustin S
Been here a few times. The staff and store are great. Plenty of high quality hardware and more.
-
May 2023 by Dumb Doe
Pet friendly, just tinkle before finding your knew sprinklers and the cashier will be A okay with your furry friend.
-
May 2023 by Alex Nowden
Nice hardware store. Friendly environment
-
May 2023 by D S.
Friendly helpful!They had an obscure #10-32 x 1/2" Hex Head Machine Screw!Thanks Sutton.
-
April 2023 by Gay Cain
The workers are really friendly, knowledgeable, and efficient. Other places needed a twenty four or forty eight hour turnaround but they gave me exactly what I needed in less than thirty minutes. I like Home Depot and Lowes but they can get some customer service pointers from this company.
-
April 2023 by Steve B.
Sutton's has everything you need and helpful staff. Need advice? They know what you are looking for even when you don't. It's our primary supply store and we rarely need to go anywhere else.
-
March 2023 by Minh Trinh
Went in the other week and was blown away by the exceptional customer service, I think there was an Asian fellow who helped me, Christopher I think. He really knew his stuff, he helped me with buying a flashlight and now I have an easier time feeding my family using it to hunt deers
-
February 2023 by John Long
Great convenient location, great customer service! They also have everything.
-
February 2023 by Jaryl G
Wish they were open Saturdays. Can find just about anything you need
-
December 2022 by Eikona Studios
Excellent service and product. Many decades serving .
-
November 2022 by Michael Banks
The best old school way of taking care of. Customer talking to you about the project you working on
