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August 2022 by Voltaire McCornell
Used box trucks
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August 2022 by Bob Rzepka
Went for a 20# propane fill. Previously I ex hanged my tank at Marc's for $19.99 plus tax. At U-Haul their sign states that refilling is cheaper than exchanges. It cost mr $24.90 to refill. Not only that, I had to wait for 30 minutes to get service. The sign at the refill station said push button for service. After pushing and waiting and pushing and waiting, I finally we t around front to go inside. "Does that button work," I asked. They said no, but we knew you were there. So it took 30 minutes to fill a tank, and there were 2 people working. This was the evening of August 2nd.
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June 2022 by dinchh
Will try to screw you over on fuel. Said there was twice in the truck what there actually was and wouldn’t accept it back when I refilled it to that point without charging me for an extra 5 gallons along with a service fee. Either document everything or go somewhere else.
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May 2022 by Laura
Friendly and no waiting. No sales clerk hovering over you when you walk in. A lot of assortment in packing supplies including pad locks and trailer hitches.
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February 2022 by Amy Mae
Truck broke down. Waited 3 hours for road side. This u haul location told us they do not service trucks before they rent them out.EDIT: Let me go on to say that one week later after the truck broke down they charged my bank 130 DOLLARS! I called them up. "lost key and did not put gas in the truck". The key was not "lost", it was left with the roadside assistant as instructed and how in the hell was I supposed to put gas in a truck that BROKE DOWN.Which brings me to my next issue, I asked for a manager. I was advised I could not speak with the manager until next week and that there was no one in the whole store that could assist me with my issues.
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January 2022 by Ivona Marjanovic
Horrible customer service. I was hung up on while trying to speak to a person in regards to my issue. Never going there again.
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December 2021 by Anthony Shields
I used a van I rented for 9½ hours, returning the van literally 5 minutes after they closed (which was 7p) and got charged for 2 rental periods.2 rental periods to me would mean 48hrs, no? Needless to say this left me feeling a bit of animosity. Going there to see if they will resolve the issue in the morning.Other than that. The van was sick and didn't do bad on gas at all. They didn't do a good job ensuring its cleanliness, as the pre-rental pictures portrayed. So make sure you do a thorough inspection of the vehicle you rent and take lots of pictures or they will charge you. Good luck.
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December 2021 by Ginger Needham
Always a good ride and an easy trip and no complications! Easy check out and easy check in!
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December 2021 by Antones Sheesh
I used a van I rented for 9½ hours, returning the van literally 5 minutes after they closed (which was 7p) and got charged for 2 rental periods.2 rental periods to me would mean 48hrs, no? Needless to say this left me feeling a bit of animosity. Going there to see if they will resolve the issue in the morning.Other than that. The van was sick and didn't do bad on gas at all. They didn't do a good job ensuring its cleanliness, as the pre-rental pictures portrayed. So make sure you do a thorough inspection of the vehicle you rent and take lots of pictures or they will charge you. Good luck.
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November 2021 by Matthew Algeri
Smooth experience, rented a truck for a couple hours to move furniture. Truck was clean, had a backup cam, and breaks were in good shape. One star down because it takes a good 10-15 minutes to get thru the initial contract.
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September 2021 by Scott
The establishment is very clean and well stocked. I wish I could say that about the staff or employees, or lack of. I know good help is hard to find these days but the person that waited on me and that handled my transaction was so lacking in social skills, personality, and being far from courteous, pleasant and helping. I was very disappointed ☹️ to say the least and did not feel very welcomed there. Also, it was very clear to the sales person that I was handicapped and could have used some kind of assistance with taking my purchase out to the car for me or finding someone else whom may have worked there to help me but it was not offered and again he could clearly see I was struggling to get the purchase to my car that was out front in the handicap space. Not sure if I will use this particular location anymore for my needs. I was very unhappy with the whole process.
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September 2021 by Jim Chaney
Great place to rent a truck. Staf was friendly and knowledgeable.
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September 2021 by Spencer Manning
Quick, easy and efficient. Friendly staff.
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September 2021 by Brandon Stroup
U-Hauls are getting expensive. $50 for a two hour, twenty mile rental
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September 2021 by George P. Thomas (BoogieMan)
Everything U need to move in one place ...
