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August 2025 by Wayne Zachary
I have two packages that are there collecting dust because apparently the postal workers can't be bothered to deliver. I'm very annoyed with this post office. And if you head down there to pick up the packages in person, there's a doorbell you ring, and the staff inside are very rude. If you hate your job so much, just quit.
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July 2025 by Taylor Szeliga
Have lost one of my packages and currently trying to find another that they said “trouble with delivery” even though the never tried to have me sign for the package and getting ahold of customer service online is impossible
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June 2025 by Omar Sheikh
Worst place to pickup load . Five hours waiting for two pallet !!
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April 2025 by Michael Jackson
Very unprofessional and had to wait for a while for my items.
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April 2025 by Kara Dwyer
Horrible experience. Got a message my package was available for pickup and gives the address. Go to this USPS with no clear indication where to pick it up, after 10 minutes I find the door. Buzzed the door and the lady working in booth 44115 starts screaming at the top of her lungs for me to come in. I say I’m here to pick up a package she rolls her eyes slams down a pen and paper for me to write my name and address. Makes me wait, comes back and says it’s not there and slams the door. When I logged into my usps account it said available for pick up at 1:07pm I got there at 2:45pm. Waste of time.
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April 2024 by Freeed Z
The reason of holding my package is because of “receptacle full” but it was actually empty. I followed the steps on their notice slip to ask for a redelivery, gave extra driver instructions also, they left another same note next day. Ridiculous peeps
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April 2024 by Phrenomena
The reason of holding my package is because of “receptacle full” but it was actually empty. I followed the steps on their notice slip to ask for a redelivery, gave extra driver instructions also, they left another same note next day. Ridiculous peeps
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March 2024 by Nolls
Cleveland may have the worst post offices in the entire country.
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January 2024 by Shayla Wiley
USPS is the worst!!!!! I’ve had packages stolen (by drivers I believe) This one in particular doesn’t have a customer service counter….just someone that will come to you after ringing a doorbell. On top of that it’s not heated. And when you enter the parking lot there are no clear instructions for where to go or park because it’s a docking area as well. I had to ask a delivery driver what to do. If she wasn’t there, I wouldn’t have known where to go. I wish the standards were better!
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December 2023 by Carmen
I expected a delivery one month ago that did not require signature. The package was not delivered because there was no one to receive it. After multiple attempts to contact the postal office and 3 different service requests (they closed the request as "solved"), they do not know where is my package and assume that it was sent back to the sender. No reasonable explanation...
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October 2023 by Paul Lopez Jr
I used the mailbox just outside of the Woodland Ave building for safety. Dropped a local letter. 4 week later and the letter I mailed has yet to be delivered. Where in the hell is it. USPS absolutely is the worst.?
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February 2022 by A dream girl
Since February 5th I have not been receiving my packages from Amazon they also have a new carrier and I was told I have to wait if they have time by one person and one person said watchout for them they come at different time really now nothing has been done to resolve this issue and it seems like it's a joke they have nasty employees and some seem nice but all and they need to really train these employees I have a gentleman from FedEx that comes from time to time nice as dependable he could teach you a few things if you can't deliver packages let Amazon know instead of keep stuff and lieing about it
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December 2021 by Krissy
Supervisor Janice M Smiler left a very passive aggressive voicemail after I raised concern over a carrier opening my mail with personal information. I uploaded it to YouTube because it was just too funny. Still don't care for her though.
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November 2021 by Taylor Roesch
damien is super helpful when i call but my mail carriers are useless. one week they dump every piece of mail in a box on the ground in the mail room, the next they don’t deliver any mail at all. i’m missing two paychecks and no one has any answers. i’ve had to forward my mail almost an hour away to a friends house just to get my mail.
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June 2021 by Doc Minty
9/10 workers there are lazy and rude. Been staying at a hotel downtown and ordered some stuff. Courier didn’t check with desk to sign for a package and I had to pay $30 for an Uber to pick it up the next day. Today I have a package I’ve been waiting 2 months for. Been stuck “processing” for a month and finally showed up today. And just got a “vacant” notice and was told the package is being sent back to the sender. When I’ve been getting packages for the last like 2 months. Constantly having to call and sort things out. Luckily most of my good encounters have been with staff over the phone but for the most part everyone working there is rude and acts like any help needed is a major inconvenience
