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December 2023 by CraZGuy Kwan
On this Friday afternoon around 4:30pm I bumbled into the post office looking to ship some items internationally. I really had no clue what I was doing and kept asking the clerks for help. Ms. Lisa, in particular, was extremely patient and helpful, but also to the point with me since I ended up putting her overtime (5:20pm). It made a lot of sense; I was potentially holding something up but I'm so grateful she assisted me regardless. The other gentleman working there was great too. Thank you so much! Merry Christmas
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December 2023 by Ajola Shahini
There is always lines !Only one person working at all times , nothing against old people but they work like bugs (SLOW) and you’ll be waiting in line for 20 min.4 windows but only ONE open
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June 2023 by Kristen C
The ladies that work here are always friendly!
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June 2023 by Kristen P
The ladies that work here are always friendly!
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March 2023 by Bob Anega
Cool old post office. Always fast to get in and out. No complaints
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March 2023 by Bob Agena
Cool old post office. Always fast to get in and out. No complaints
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March 2023 by Derek Lin
Saturday morning was staffed only by one kind lady but despite that she was extremely thorough and helpful in my journey to track down my lost 1st class certified mail.
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November 2022 by Hannah Ayers
The employees were very kind and efficient. Located in a neat historical building.
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August 2022 by Helen Williams
The postal person threw my brand new eyeglasses on the porch floor. They could have fitted in the mailbox. I will find out who he is and report him to his supervisor.
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March 2022 by Gregory Rogers
Super fast service, this is the only post office in Cleveland I go to
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November 2021 by Nathan Carmichael
I scheduled redelivery after failed delivery and the redelivery never came. I'm pretty sure they lost my package. I will be filing a claim.
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September 2021 by Lauren CT
I had the most wonderful experience at this post office. They were incredibly friendly, kind and welcoming. I rarely write reviews and I usually dread going to the post office, but this place left me feeling happier than when I arrived! I am visiting from out of town and I am wishing this was my neighborhood post office.
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September 2021 by arayana carr-mal
I have had the most unhelpful experience with the staff at this USPS not once but TWICE. This USPS needs workers who are more dedicated to delivering people’s packages to the right place and to helping them through customer service issues. I have never felt so unsupported in my entire life.
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September 2021 by Jackie Carpenter
If you send a package to someone in Cleveland and the apt number is not on it and you try to contact the post office after it’s gone back for address verification. They just send it back without even paying any attention to your address correction. Then call you 5 days after the fact and be very rude to you! Worst customer service I have ever ever had. What a disgrace!
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September 2020 by Michael Douthat
I was on a video call with a friend who was trying to mail some packages. My friend had questions but doesn’t speak much English. The woman at this Cleveland post office was very patient as I translated. Very good customer service! Wish I had caught the woman’s name! She was very nice, patient, professional and friendly!
