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February 2024 by Jayda Perkins
Been on brake for 2hrs
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February 2024 by ye ros
The only thing I like from this place is that is not a crowded place, at least when I go, but I went and I found the place closed because of lunch time and that's not supposed to be happening. One of them should take the break first and then the other one, but no.
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March 2023 by Lakisha Owensby
worst mail carrier there is
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March 2023 by Lillie Owens
Very rude and they don’t try to help you
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December 2022 by Lorionta Lawson
Closed I'm assuming for lunch, supposed to return at 230 as per the sign, it's now 30mins later and they still aren't open.. And there's no number I can call for this location.
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December 2022 by Brit Mezzo (Brit)
Went at 2:15pm on a Friday to find the place closed despite hours listed as open. Was someone out to lunch? Have the hours changed because of staffing? Apparently USPS doesn't want to bother to let anyone know. Don't trust the posted business hours
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March 2021 by Nicole DiPaolo
Much more friendly and efficient than the Shaker PO--although Shaker's just horribly understaffed and it may not be the employees' fault. Anyway, if you live in Shaker and are sick of long lines at Warrensville, try this location. Wish I could've gotten my PO Box at this location but with my zip code I was stuck using Warrensville for that.
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March 2021 by Edna Fabry
I went to this place for information about postal services. The ladies were friendly and informative.
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August 2020 by Zippy09
This is quite possibly the worst USPS hub in the USA, I have had 7 lost packages from Amazon in a month from this hub. If I order an item from Amazon it just says "USPS Awaiting Item CLEVELAND, OH 44128" forever and never updates. Amazon always has to issue a full refund to me when this happens.
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July 2020 by Dion Pinson
Great product and service
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February 2020 by Artonia Green
This place is so unprofessional they deliver mail so late they never answer the phone i just hate living in this area with the worst post office in Cleveland.
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January 2020 by Shirell Young
The postal worker delivered my mail/W2 to another address on my street. My personal information was exposed/ identity this woman I am a very private person.The woman told me I held your mail because you were not at home she held it overnight.Now mind you this woman has never spoken to me a day in her life since I have been living here. Even if she was trying to be neighborly she tried to open it which was wrong. I went to her and said do you have anymore mail she got smart then I asked her did you open it? She got irritated about that! Whoever this postal worker is he or her got a whole bunch of stuff started do your job this is a government job I don't take it lightly! Look at the mail make sure mail is going where it should be going flat out! My mail is being crushed down in my mailbox! Now this woman has a problem with me which is crazy when she had my property/ mail but it wouldn't have come to this if the mail carrier would have did their job properly and sufficient! My identity has been stolen before so this is a sensitive matter and serious! Please do your job to work for the United States Postal Office should be an honor and privilege!!!!!!
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August 2019 by Mrs J.
Closed until further notice ?
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August 2019 by Kay BrownEyes
Closed until further notice ??
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May 2019 by Kimberley Smith
The two women who who man the front desk are extremely rude. One lady asked if they have tape, the lady was eating her lunch at the front desk and looked at the customer and said “ honey you see that camera?†“ we can't even offer you advise. It was piss POOR customer service. She could have answered in a more professional way and NOT be eating at the front desk. This place is horrible. I also turned in a change of address form signed by my Mother April 3 or 4th it temporary. I returned from California and go to Moms house and a box of coffee along with mail is in mail box. Then I go see Mom at rehab center and she's getting some mail there where it should be delivered until she discontinues and goes home. The Postmaster General needs to hold all employees accountable, they've definitely become complacent in the performance of their jobs.