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December 2023 by Tacshima Norman
Went in for a scheduled passport application appointment and was denied service. I was informed that because the appointment I scheduled wasn't reflected on their end the appointment wouldnt occur. Despite me providing a confirmed email of the appointment. Unfortunately it appeared Mr. Johnathon who was extremely unprofessional doesn't have great customers service. This was my first time visiting this postal center. If your interested in receiving adequate customer service don't patronize this location..
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April 2023 by Ama VH
They lost my phone trade in package worth $1000 and never gave me a tracking number when I dropped it off and handed it to them at the counter after I asked about one.
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January 2023 by J Wil
This is the worst post office I've ever been to in my life! They are not helpful, not nice, and incredibly unprofessional. If you don't want terrible service and rude staff, stay far away from this place.
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January 2023 by Zenon Klos
I think it is very INCONSIDERATE and SHOULD NOT BE ALLOWED for the postal workers to park THEIR cars all day long where the postal Customers need to park...When I can't find a spot in the parking lot and have to park on the street or down the street then walk inside and there's no one in there...THATS JUST WRONG to be inconveinced when the workers are suppose to park in back of the building, making the elderly walk or drive around to find somewhere to park...JUST BAD BUSINESS .
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December 2022 by Devaki S
The people here are very unprofessional. They offer strange, unsolicited advice and unauthorized practice of law by advising incorrect and incompetent things to the customers. They are incapable to do even basic shipping services. Truly disappointed with this Beachland USPS.
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January 2022 by Scott Emick
This is the best post office in the Cleveland area. The staff is always fast, efficient, and friendly and goes above and beyond to deliver excellent service. I've been coming to this post office since 2006 when I moved to Euclid. The only drawbacks is the lobby gets locked up after hours.
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August 2019 by Mwaka Azali
Very friendly stuff, best service.
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June 2019 by Celeste Jones
The employees are professional and receptive.
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February 2019 by C J LaFontaine
I have never had any problem at this post office. The people are very nice that work here. They are a little bit slow at times. But working with the public is very difficult and why do you want to rush on to the next headache. If the customers would be just a little bit nicer to the employees this would make everybody's day better.
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June 2018 by Michael Anthony
nice helpful people
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January 2018 by Zayfornozen
Im never ordering again because u dont know how to deliver a package its been 3 days since my package should have been at my home
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January 2018 by Latonya Taylor
Every time I go in they are nice to me and the children.
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November 2017 by Penitent Regret
Absolutely terrible service in branch. Don't ask too many questions or maybe attacked. Especially by "Dave" Anything you need done save the headache and do it yourself. You will waste tons of time. Like the previous reviewer said. They DO NOT want to be bothered. I called twice and got warned not to do it again?????
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November 2017 by Nancy Croft
The people at the Beachland office have always been pleasant however our home delivery has been terrible recently. There have been days when there was no delivery. I often get a piece or two of my neighbors mail (some times next door neighbor, sometimes neighbors on other streets) today I received 8 pieces of my neighbors mail. Question now is, who has mine and how long will it take for me to receive it. My address is right next to my front door, don't they even look and don't get me started on their online complaint service.
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March 2017 by Wendy Gibson
We don't have a regular mail carrier. One of the mail carriers keeps leaving our mailbox opened. I have called, and gone to the post office to complain. I have notes inside mailbox to please close mailbox thank you. The manager doesn't want to be bothered. This is on going problem. This has been an issue. When you attempt to go their heads. The wait time on the phone is like a half hr to an hr or longer. My mail has been ruined by the weather, due to the lazy carrier not closing it. It has been left side open. Enough is enough already.
