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December 2023 by Laura Knotek
Fast and friendly service. This post office is one I go to even though it's 12 miles from where I live because it's better than the one in my neighbourhood.
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December 2023 by William Andreano
I am a resident at Midtown towers, and the mail carriers are regularly leaving open entire mailboxes. I have call and waited numerous times, only to get transferred right back to the automated service. Calls are a waste of time and this is a breach of privacy.
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December 2023 by BL
Just awful. The mail carrier doesn't deliver all of our mail. We have been getting mail from other streets, & remailed those. We just want our mail. Its your job, do better!!! Complaining to supervisor here is uselessHorrible delivery service!Also rude workers at the counter, lack of customer service skills!Parma post office on State Road
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July 2023 by Janet Washtock
This post office has the greatest mail Carrier that delivers on our street Biscayne in Parma. Thanks so much Mr. Bob, Caleb loves seeing you when he's at Grammies house.
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July 2023 by Yuki C
Wynonia is friendly and patience.I appreciate her help ?
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March 2023 by Colleen Stakich
They should have kept this post office closed after the second time a car drove into the building. The employees that work the counter are the rudest people I have ever met. IF YOU DON'T LIKE YOUR JOB GET ANOTHER ONE!!!!!! I see why they don't wear name tags anymore because then they are called out by name but in this case it does not matter they all need to be fired. Completely disgusted CLOSE IT FOR GOOD!!!!! To be clear I am talking about the post office on state rd in parma
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January 2023 by Jesse B.
Extremely rude service,put on hold 10 to 15 minutes or longer.refuse to check to see if anything came in for your address. Change employee's or shut it down.
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June 2022 by Kris Levi
This location has the best Mail Carrier for our street.... Shout out to Ms. Julie! She is wonderful, and speedy with the mail. Our twins and daughter love to see her every day !
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June 2022 by Lovely
The WORST staff work here!!! Bad Customer Service and they have always a bad attitude.
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April 2022 by Tim Buck II
I needed postage for a letter (6 x 9.5) which was over one ounce but less than two ounces. Clerk told me it would be $1.36. Correct postage should have been 78 cents.. Seems like they need to do a better job of training their employees.
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February 2022 by Bob Fridel
This post office is a disaster, no one knows anything and any mail that get delivered to this site or comes through the branch gets delayed. Laziness is what it sounds like.
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September 2021 by Aoife Byrne
Post office intentionally mailed outbound packages back to my home address instead of to address
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August 2021 by Bethany Doucette
Never had a bad experience. The women who work here are some of the kindest and friendliest people I’ve ever met! They’re all nice and very good at their jobs. Not sure what all the bad reviews are about.Not only are they extremely friendly, they always make sure I’m getting the best service. A couple times I’ve taken packages and they told me it would be cheaper to send it in a different box. They gave me another box and packing tape and literally cut my cost in half! I’ve also had issues with mailing addresses and they’ve fixed that for me too. My packages are always delivered quickly, even the ones across many state lines.I felt bad last time because I showed up to mail stuff out right before they closed but they were still so kind to me. They make me feel very welcome and comfortable and I’m very happy to continue supporting my local post office!!
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July 2021 by S
Liars work here. Say they'll help you track down a mismailed package and they'll call you back and they never do so you end up losing your package.
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July 2021 by Linda Durbin
If I could give them zero stars, I would. Consider this a zero. Tracking shows that a package is at the post office but was never delivered. It has been over a month sitting in the Parma, Ohio Post Office. Supposedly they “can’t find it”, but clearly it is sitting there since they scanned it last. What kind of clowns are working at this place that they can’t keep track of their packages? You scanned it in, why can’t you deliver it? Isn’t this why the post office exists??
