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March 2024 by Chloe McElfresh
Took my car in after an accident that messed up the front, and it looked brand new when I got it back! They really know what they are doing and I'm ecstatic to have my car back in great shape!
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March 2024 by Tasha Butler
I had a very good experience with the shop. He repaired my vehicle and it looks brand new . I would recommend them to all my family and friends. They were professional and polite. He was honesty and reasonable. I will go back to him again.
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February 2024 by Daniel Kalinin
I usually don't leave negative reviews because I can't be bothered but this time upset me enough that I should.Car was hit mildy and should have been a simple bumper/headlight/fender swap.Got the car back first time, panel gaps were all messed up, brand new paint on new fender was already cracking down to metal.Called the guy gave him another chance. Second time panel gaps were a tad better but still way off from perfect, paint was still cracked. Some overspray. Hacky and rushed for sureI paid out of pocket, but if it was through insurance it would probably been a rejected repair.Also price for repairs is high. Definitely did not use OEM parts.
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February 2024 by Omar Shean
Returned my infinite back to brand new
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February 2024 by Liam O
Very fast and professional
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February 2024 by Heaven Young
The owner worked with me to get the lowest prices on parts since I was paying out of pocket. They fixed my car very efficiently and it looks new again. If you need body repair this is a place you can trust :)
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February 2024 by Mary Stone
I stopped in at this shop to see if they could help me with a noise under my car. The mechanic reached under my car in the parking lot and found the piece of metal that was loose and tightened it up. He said it would not last for now but needed to be fixed and go to a muffler shop. He wouldn't take any money for his help. I love that this is a place where people are helpful, friendly, honest, and even though this was not where I needed to be for my problem, I will be back for body work on my other vehicle! Thank you so much!
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January 2024 by EVERKEY PROPERTY MANAGEMENT
I never like to write negative reviews however my experience/service with vip auto body was really underwhelming read below!!The main reason I chose this company to repair my vehicle was because of the repair turn around time that was given to me of “two weeks max” being that I had minor damage to my vehicle. Simple crack/scratched bumper that needed repair and a steering wheel air bag replacement. I was lead on to believe, that I would receive my car back in a timely manner. However that was not the case, they had my car for 6 weeks and never communicated with me to give me any updates throughout the process…I eventually had to call them to see what was going on after a month and was told my car would be ready in 2 more days. Great news right NO. Again I was ghosted didn’t hear from them until 2 weeks later. What made matters worse I had to pay $290 a week x6 while they had my car to get to work. And once I received my car back the fit and finish was not professional. My cruise control no longer worked so I had to go to a Honda dealership and sit for 4hrs to get it fixed before I went on vacation. One of the buttons on my steering wheel no longer works( I can’t press it in at all). Then while driving a couple of the pieces from bumper fell of a day after I picked it up from the shop and I have no idea where the pieces fell off on the road. Now I’ll have to spend even more money to get these items professionally repaired!!!
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December 2023 by Christian Craig
I took my car recently to this shop and Shaker was very professional and has great customer service. He had me in and out within a day and made my vehicle look back as good as new. I also hardly ever leave reviews as much as I should but I definitely had to take time to write this review. Very good shop to take your car!!
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December 2023 by Marty Kuhn
I had my car painted this summer and it's absolutely beautiful and was done prior to the date I was given, and on budget. The owner was very patient with me as I tried to decide on a color, even though my final choice was not to change it. He recommended a few details to make it stand out at no extra charge. He was extremely personable and friendly. If I didn't live in Columbus I would take my car there for any work I need on it! Highly recommend!
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December 2023 by Shadi Taha
I recently had the pleasure of entrusting my SUV to VIP Auto Body Repair & Collision, and I must say that my experience surpassed all expectations. From the moment I walked through their doors, I was greeted by the owner, Shaker, who exuded professionalism and knowledge. His dedication to providing top-notch service was evident from the start.One aspect that truly stood out during my interaction with VIP Auto Body Repair & Collision was the personal attention given to my SUV. Shaker himself took charge of the repair process, ensuring that every detail was meticulously addressed. This level of hands-on involvement not only instilled confidence but also showcased the commitment of the entire team to deliver exceptional results.The expertise demonstrated by Shaker and his team was nothing short of impressive. They meticulously assessed the damage, providing me with a comprehensive understanding of the repairs needed. Their knowledge in collision repair was evident as they navigated through the complexities of the job, leaving no stone unturned. Their attention to detail was truly commendable.Throughout the repair process, communication was flawless. Shaker kept me informed every step of the way, providing updates on the progress and promptly addressing any concerns I had. This level of transparency and commitment to customer satisfaction was truly refreshing and made the entire experience stress-free.When I finally received my SUV back, I was amazed by the outstanding results. The repair work was flawless, and my vehicle looked as good as new. It was evident that VIP Auto Body Repair & Collision had gone above and beyond to restore my SUV to its pre-accident condition.In conclusion, I cannot recommend VIP Auto Body Repair & Collision enough. Shaker's professionalism, knowledge, and personal involvement in the repair process were exemplary. The team's dedication to delivering exceptional results and their commitment to customer satisfaction set them apart from the rest. If you are looking for an auto body repair shop that will treat your vehicle with the care and expertise it deserves, look no further than VIP Auto Body Repair & Collision.
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November 2023 by HAROLD DEY MINANO CIEZA
I was totally impressed on how fast and efficient they repaired my car. Great paint job and body work. Highly recommended !!!
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October 2023 by Adrien Brizzolara
VIP Auto Body did the job quickly and at a reasonable price - AND they were so professional and easy to work with. They keep their promises and are great with customer communication. Highly recommend.Service: Body & Trim
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September 2023 by Michele Le
Incredibly friendly and helpful! I came in to get an estimate for repairing my passenger. After shopping around to different body shops, and I was thrilled to find that they gave the lowest estimate. The owner was really clear and direct: he gave me options, laid out the price differences & estimates, and told me I could expect it back. I left it there that day, and by the third morning, I got a call to pick up my car. I am pleased to say that the repaired side of my car looks better than the other! They also do mechanical repairs, and I will definitely be returning for future fixes and repairs on my car.
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August 2023 by Tim Skaryd
I brought my car in for an estimate on some fender work, VIP was substantially less than 3 other quotes (by $700). They were also able to do all the work in one day and made the process very easy. Hopefully I don't need any body work any time soon, but if I do, I'll make sure it's with VIP.Service: Body & Trim
