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June 2023 by Justin E.
Dont even bother making a list. They never have anything you want. Once, twice, ok. 3 years solid is BS.
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December 2022 by Lesa S.
This has to be the worst Kroger in the Cincinnati area. The staff is always nice but they are never stocked with anything. If it's a sale item you can guarantee they will be out. Go down any aisle and nothing is stocked. I live in Cleves and I will not shop at this Kroger again. terrible
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October 2022 by John C.
Went to Whitewater Kroger today 10/22/22. Kroger was out of milk, yogurt, eggs, private selection buns, and sliced Kroger cheese. It would be a great place to shop if it had food. This is not the first time for this to happen. Management needs to be replaced. Do not shop here.
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May 2022 by Dallen G.
Judge people by their looks and if you don't look right you get treated like a criminal. Very insulting to hear "SECURITY, MONITOR SECTION 85!" over the intercom when you're the only person in the store just because you happened to walk in the vicinity of the exit with your cart full of groceries. Then, they very obviously staged a stock boy up front to make sure I scanned all my stuff and paid (and didn't try to just walk out of the store, I guess?) who they then dismissed for the night as soon as my receipt printed out; again, all VERY obvious. Completely absurd! Horrible manager to treat a long time and loyal customer this way. I literally shop here all the time and drop $500+ per month easy between this one and Lawrenceburg. Will start making the drive to Trader Joe's, Whole Foods, and Fresh Thyme. This happened Thursday May 19 near closing time, btw.
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April 2021 by Vipin Goswami
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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November 2020 by Robyn M.
I always shop here when I'm on that side of town because of the high level of Customer Service, and how clean and well stocked they keep their Kroger. Obviously a direct result of "Top Notch Management ". On this trip, last Friday 11/13/20, I was in a big hurry, late for a Birthday party and needed awesome flower bouquet. Never used their floral shop before, and as much as Kroger is always my go to for just about every thing, I stopped by and told the kind lady behind the counter, exactly what I needed, and how much of a hurry I was in. I also told her that money was no object, and please keep in mind that this bouquet is for a VERY special lady's 90th Birthday. This was her response to me...... I can tell how important this is to you so why don't you go ahead and grab the few things in the store that you need, stop back here at the floral shop, when you are ready to check out...We will have your flowers ready for you. I thanked her, and 20 minutes later I returned. There on the counter was one of the most BEAUTIFUL BOUQUETS of flowers I have seen in a long time. Guess how much the charge was!??? $30.00. I would have paid twice that easily! She did not take advantage of me, and WOW ... I was so excited I stopped a manager on my way out, to tell him, and show him about the flowers. I regret that I didn't get a picture, very hectic day, but my experience will remain with me for a long time. Thank you Kroger in Cleves Ohio, Thank you Floral Ladies!!!@!
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August 2020 by Linda Phillips
I like Cleves Kroger, but they have stopped having a person in front checking people without a mask. I was there the last couple days and saw people without masks or wearing it below the nose. Need to have sign that reads masks to be worn over mouth and nose.
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August 2020 by Traci V.
Freaking TERRIBLE curb side pickup. We've waited over an hour- no call backs to let us know running late. Pathetic. During these Covid days you would THINK Kroger would step up the game with pick up. I don't even ask for substitutions so REALLY? I will NEVER SHOP HERE AGAIN.
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March 2020 by Helena Riley Sand
great store. just wrong time I went.
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December 2019 by Melissa Traucht
Pick up is a breeze. Fast, friendly and has everything I need!
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August 2019 by Gaye Lynn Walston Hall
Layout of the store is great, every register was open, biggest selection of items out of most local Kroger.
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June 2019 by Gary Sebastian
Great grocery Dept very organized
