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March 2024 by Jacob Perkins
If you work full time good luck getting in there while they are open! As well they like to change the way the online banking is set up with no notice. They charged me late fees for something I don't even know about. I have not used my account to pay for anything and now I'm getting a letter saying I owe 138$, which I'm sure is more than 70% fees because like I said I didn't use this account. The only thing that could of came out is my gym membership which I haven't used in a while. Last time something like this happened my account was overdrawn 25$ or so and they charged me 3 fees of like 40$ each, and I told them to not allow any charges to overdraw my account and yet here we are. Again.
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October 2023 by Nancy Rudisell
They make it easy - best place to have your money
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July 2023 by Phillip Craig
This Bank is not what it used to be. All of the good staff left including Marla who was always very nice. They also almost closed my friend’s account because he got hacked and costed the bank money. Their customer service number also sends you to this place that scam calls you. Steer away from this bank
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March 2023 by Linda White
I love my credit Union! Been with them nearly 30 years!The staff is always courteous, professional, knowledgeable and listening!We especially love Mrs. Marla, one-of-a-kind….; exemplary customer service experience each time.My spouse retired over a year now so we no longer have close access to the credit union and thought about moving to another credit union; however, we are loyal customers and will continue to make the nearly 30-mile drive out there, as needed.
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March 2023 by Zayne Sizemore
I've been with them since 2017, and there's absolutely no way I could leave! Hands down the best place to have an account these days. Hospitality goes a very long way and the ladies are top notch! Marla and Destiny are good souls and do anything they can to make sure your experience is over the top. And if you're looking into getting a loan Jackie is the lady to speak to!
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March 2023 by Linda Bolton
I love Presidents Federal Credit Union. I have worked with everyone there and they have all been helpful. Marla at the teller station and Jackie have been especially helpful over the years. Jackie has helped setup several loans for me over the years. The flexibility and services you get with a credit union far exceeds a big bank.
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March 2023 by Tom Benevengo
I would highly recommend this bank. I wish I would of found out about it earlier in life. They are always very helpful for any questions I have. Very easy to get along with. They are highly professional, and always looking out for there customers. The loan office is always there for your questions and needs. Teller’s are awesome and always going the extra mile. Makes banking feel like old fashioned times with the skills of today. Thank you for that you will always have me as a customer.
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March 2023 by seth graham
I love this bank. My whole family has been banking here for the longest time. The tellers are like family. They always take care of me and my whole family. They give out amazing loans and just care about the people that bank there. I would recommend this bank to anyone. Presidents federal. Is the only bank I’ll ever use.
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March 2023 by Alysha Johnson
Hometown feeling everytime I walk in. Always a greeting with a smile from Marla, who goes above and beyond to make sure you get that hometown feeling! Jackie, their loan officer is easy to work with and always gets back to you promptly! Wouldn't do my financial business anywhere else!
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March 2023 by Michael Claypool
Great place to bank or just visit. Jackie the loan manager is awesome to work with and the tellers are really great. If you want to shoot the breeze about cars, Jeff is the man.
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March 2023 by Kimberly Lewis
We've been customer for many years. The staff is very friendly and and knowledgeable for all our banking needs. Marla is our favorite teller, always has a smile and very professional. Thank you PFCU for all you do.
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March 2023 by Angel McCarthy
Wonderful people who still treat you as a person and not a number. All the staff and tellers are profession, yet take the time to be personal and care about each member. So blessed with this credit union family.
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March 2023 by Nicole B
We have been banking with PFCU for years and could not be happier. When you walk in the tellers and friendly and you by name. The loan officer has been extremely helpful over the years and is most of the reason we have stayed. We feel at home with PFCU.
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February 2023 by betty haas
Marla and now retired Amy have been the best most knowledgeable most resourceful help to me over the years . and I mean a lot of years .Thanks to them coming into the credit union is like visiting family .Marla remembers all my children by name (3 of them have accounts at the credit union). When I was overseas and had trouble with my CU visa card she handled the problem in no time over the phone. I vote her the best employee you'll ever have !!!
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February 2023 by Susan Martini
I absolutely love my credit union. I have been with this credit union 30+ years. I love that they know you by first name and everyone is so personable. The girls will go out of their way to assist you. Absolutely have to thank Marla for putting up with me for as long as she has. Lol. Thanks PFCU
