-
September 2023 by Gayle Whitt
Had three quotes and Culligan-Jackson Ohio was by far the most thorough. Salesman Trujillo did a detailed test of water, had written information about options and was very helpful.
-
April 2023 by Donald Ludwig
Very nice people. Quick unload
-
October 2022 by SigPi
Great product, poor service.After we paid down payment prior to installation (I suppose that was my mistake) the installation was delayed twice, with very little notification. Once the technician arrived, he required me to leave work and operate the main water cutoff in the crawl space for him. After a few 30-minute lectures on how the government was out to get us, the system was installed but the technician only brought half the amount of salt intended. He promised the rest would be shipped to us, and not to bother calling the home office about it. Furthermore, the local group had promised additional bags of salt in compensation for the delays in installation.It's been a couple months now, and despite a few phone calls to remind them of the promises made, no salt, and no returned phone calls to give us a date.Don't get me wrong, salt is a couple bucks and Lowe's, and I fully intend to hop down there and pick some up since my tank is running low now. It's the principle of the matter that has me write this review. Low integrity, and professionalism.
-
September 2020 by Monica Valentine
My delivery guy is very friendly and helpful. Love the water delivery service. Best thing my husband and I have done for our family. The price is very affordable. Wish we would've done it sooner.
-
September 2020 by Wanda Doles
We stop here every couple of months to purchase water for our water cooler. The water is only $5.00 a bottle, and it makes it nice that they are located pretty close to us. The staff are very friendly also. (Just a note, make sure that if you stop to purchase water, that you have cash on you, and the exact amount because they don't usually have any change).
-
September 2020 by Ty Connery
During the CO-VID19 event is has been difficult for everyone. I love this team's attitude and willingness to give the best possible service they can. Thank you keep up the great work!
-
September 2019 by Michele Pettiford
Great and friendly service from Thomas the sales rep to the installation and delivery guys. Awesome products, as well! My water has never tasted so good!!
-
September 2018 by Adrian Harrison
I bought the high efficiency system and was thrilled with the difference it made with my kids eczema, cleaner clothes, appliances are more efficient and drinking water is fresh. The people who installed the system were very friendly (Mat and Paul). I had an issue with the conditioner a week later and Rob Middleton, (salesman) returned my phone call almost immediately and assured he would take care of it. Dan Thomas (manager) along with Rob Middleton, reacted in a timely manner and made things right that very same day. I am very impressed with their professionalism, and they made sure the customer came first. Culligan is a company with integrity and I would highly recommend Culligan because they care about the customer and they know water!
-
September 2017 by Matthew Mccarthy
The service man was very profesional...extremely polite...considerate. he explained what he was doing. I would recommend if you love in Jackson and are unhappy with Your water to call the culligan man
-
September 2017 by Mike Ross
Pathetic,pathetic,pathetic From the salesman who sold me my water softener to the two idiots who installed most of it and broke my staircase in the process.Greg the salesman took four tries to get my financial paperwork right.As I said the two who installed broke a tread on my basement staircase and didn't install both spicots as indicated on my contract.All you hear is I'll look into it, heck even the Dayton office won't respond so save yourself the trouble and go somewhere else
-
September 2017 by Jan Barney
Been a customer for 30 years and they are always on time and all around good people !
