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April 2024 by Marsha Reisinger
Absolutely terrible customer service. This doesn't even deserve a full one star review. This one young girl in there was extremely rude. I politely said excuse me because my family and I had been waiting at the counter for 10 minutes and she replied with full attitude "can't you see I'm busy" I work in customer service everyday and in no way shape or form should you treat a customer that way. No matter if you hate your job or if you are having a bad day. Put on a good face and be respectful to your customers especially if they were not verbally harmful to you at all. The manager didn't even apologize to us and didn't speak to us at all after the order. This place is awful
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February 2024 by aaron larson
This place is Horrible!!! Better off to Shut down. Ordered dine in took 20 minutes to get food. Once i got it, Chicken was still frozen inside. Went but manager got Snotty so i walked out. NO WONDER IT IS BAD WHEN THETAINT NO GOOD.
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February 2024 by Jason Hays
Columbiana Burger King. It was horrible. Food all over the floors. Tables were dirty. Ask to clean table. Employee thought it was the end of the world to do her job.
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February 2024 by peter bleech
Perfect burger!!
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February 2024 by Rob Hoskinson
Everything was
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January 2024 by Craig Kuhlman
Had to use a keyoss I
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December 2023 by mandy desmond
Must check out at kiosk. If paying cash you now have to wait 3 times longer to pay and get your food.
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November 2023 by Jackie Reighert
I wouldn’t go to Burger King in Columbiana Ohio. they are dirty inside the facility and people touch food without gloves on. I seen manager do it herself. The manager let certain people not show up but still have a job. The manager treats certain people better than others. Let’s workers pee yes urinate on themselves and work. Talks about other workers especially on night shift like they say he is an alcoholic and his drawer is always short. They treat you like a dog and talk down on you. But if you speak up you get fired. The manager does not know how to run the store many complaints. Worse place to work always under staffed.Watch your kids in playground area had a water leak not dude on night shift left water on, got everything soak so beware of mold. The manager has attitude and rude at times.
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November 2023 by Dee Bees
First of all they won't take a order at the counter, you have to order on the kiosk which there is only two. I can't imagine how long the lines can get at lunch hour. Then if you pay by cash now you have to wait at the counter, which all workers ignore you because they don't do orders at the counter. So finally after about 5 plus minutes waiting to pay someone said something to me about order at the kiosk and I said I did and I'm waiting on my order and I have cash because they are not making my food until its paid for. After all that the person never gave me my change, because it was just a penny I guess they decided I wasn't worth asking if I wanted it or not and they didn't have to give it to me.I would have said keep it if asked but it's my choice not theirs.The new chicken wrap not so good. Wasn't very hot or warm and left a weird after taste for hours afterwards.
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November 2023 by Eric Davidson
Staff was excellent, I do not like the kiosks there. They are impersonal and honestly rude. If this continues I will.no longer supported this establishment.
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October 2023 by Andrea Palmiere
Onion rings cold mozzarella sticks were like rubber and the burger and bun seemed to have been sitting
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October 2023 by Bussard J.
Just went through drive-through at 11:38. Only one employee, which was the manager, working the inside and drive-through by herself since 4:30 am. service was great. Food was fresh. There was a line of other vehicles in drive-through and two people inside and she was taking care of all. This woman needs a medal and a really big pay raise.!!!!!!Next time you complain about a restaurant and they're service think about the young people today that don't work and don't show up for work!Show some compassion !!!! or make your food yourself
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September 2023 by ROBERT SPRINGER
Collen needs attitude adjustment. Milkshake wasn't frozen at all. Colleen with a attitude says that how they come. Whopper jr was cold. Onion rings were hot best thing in my bag.
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September 2023 by bob rockar
Stopped by on Saturday 9/9/23 at 5:15 pm with my wife.The entrance door was locked, so I called them.The manager answer the phone and said he locked it because he was short staffed. Same story was two weeks earlier. I said that I would never stop at that location again. He said that's okay with him. Very poor response from a manager you think!
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September 2023 by Josh Leas
Slowest service ever!!! 23 minutes in drive-through. Get to the window and they try to give me the wrong order. Fries were cold and rude people. I will not be
