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“Visited this Sherwin-Williams after a few sub-par experiences with customer service at another local location. I have to say, despite this one being a longer drive, I will always use it for my painting needs. The customer service was exceptional and quick, I told them exactly what I needed and they got it done. Some stores will try to discourage you and act like they know what's better for your project, but this store respects what you want, no questions asked.”
“I needed a spring for a garden tool and struck out at home Depot and Lowe's...but discovered Ace had a huge array to choose from . The man who helped us was very patient and even installed it on the tool. Sorry we didn't note his name. Thanks!”
“Thank you for helping me with paint colors, it’s very confusing and the staff was very knowledgeable, friendly and didn’t hesitate to stand with me at the color wall for 10 minutes trying to figure everything out! The Salem sherwin Williams has one of the friendliest environments in Salem! Get your paint and supplies from them, you will not be disappointed!!!! I will be back for all my paint jobs!! Thank you again Salem store☺️”
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“Love my Ace Hardware's!!! Every store i go to, they always have someone willing to stop what they're doing and help you. Its a very natural emotion. I was in a different store........ they tried to do the same thing....... I left very uncomfortable. Shop Ace Hardware all the time”