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September 2024 by Chloe Merritt
Maintenance at 801 Polaris is wonderful. They respond super quickly to any requests and truly care to figure out the issues asap. I really appreciate their hard work!
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September 2024 by Ramachandra Addala
I recently moved to 801 Polaris. Pros: Right location, spacious units and plans, security wise it is very very safe, covered parking, quick maintenance and so on. Big assert is staff. All of them so nice and friendly people out there who helped me right from home tour until now, transition went so smooth. There are certain concerns and special requests we made. All of them were taken care so timely manner. Big thanks to Travy, Kassi and Kevin. Especially Kassi is so informative and knowledgeable on what exactly we need. Keep up good work.
Cons: Upgrading is going on which is bit inconvenient but other way it is good too. Smell in walking way due to poor ventilation. Overall myself and my wife felt, we took the right decision.
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September 2024 by Gordon Green
Great community!! Very safe and well maintained.
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July 2024 by Hannah Fenstermacher
Toured the 801 apartments recently and loved it! Kassidy was the best! She really made me feel comfortable and excited about the 801 apartments. I felt the building had great community vibes and was beautiful.
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July 2024 by Prabhu Thangaraj
I am living in 801 Polaris for the past 4 years . I feel very comfortable in this appartment. Maintanace service is very quick. Apartment employees are very friendly especially KASSIDY BROWN is very helpful . As a tenant I would give a high rating to KASSIDY BROWN... and thanks to appartment management as well.
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July 2024 by April Jenkins
The maintenance team is the reason I stay at 801 Polaris! Because the way a building and your unit is maintained is priority to keeping me happy in my home. Thank you to the maintenance team for all your hard work. I really appreciate it!
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June 2024 by Kawana Miller
Just got done with my tour with Kevin and wow! Besides the community being absolutely beautiful and seeing the beautiful improvements in the works, Kevin is AMAZING! Very welcoming and informative. Look forward to becoming a resident of 801
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May 2024 by Leo
Lived here for around half a year
Pros:
- Close to shopping malls
- Has a closed garage
- Low deposit
- 24/7 Gym
- Package lockers
Cons:
- Expensive compared to apartments within a 10min drive
- Gym is tiny with several machines on the verge of breaking
- They use Nationwide Energy Partners as a third party utility bill consolidation service.
- Pet rent
- monthly garage parking space rent $50
- Current lease has 2 months notice and 2 months lease break fee.
- Packages get picked up by the office, but they don't notify anyone about it.
- Mailbox is small and regularly gets prior tenant's mail and spam mail.
- Office staff seem minimally effective at resolving complaints.
- I personally have to live with my upstairs neighbor regularly dumping waste on my patio. Kind of like how people lived in cities before plumbing.
- despite all the locks and gates, people regularly leave doors open and anyone can wander in
- office is usually open between 10am and 6pm, which basically means if you work 9-5 elsewhere they are never really open.
Summary: Your mileage will vary, If you work nearby and make a good income, the location is probably worth the price. Given how many apartments are around, it would be worthwhile to shop around.
I am giving one star due to the poor behavior of my neighbor and the office's inadequate response.
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September 2023 by Carlos Rosales
Put in a request in the evening, it was done before noon the next day.
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September 2023 by Nelson Shinn
I don’t know if anything could have been better bathroom sink can’t be fix
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September 2023 by Payge Galpin
Maintenance was quick and efficient!
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August 2023 by Be Mercado
They would not accommodate someone missing an appointment, and she wanted me to come back after her appointment. Lolz and I'm not from the area. Funny how people make you do something instead of better customer service
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May 2023 by Chris Owens
Maintenance was able to complete the repair on my air conditioning unit within just a couple of hours after having submitted the ticket. They are very responsive and friendly.
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April 2023 by Bob A.
Well I'm new. Noise from drunks is unbearable at times and usually during the week, soundproofing seems non existent. Gated Secured Garage is neither. I have a nice car and am afraid to park it especially for $50 per month with zero security. No onsite security at all. If you have an issue ( rowdy neighbors, dogs barking, fights)!you are SOL. Only place I've ever lived that didn't have a guard service at least at night. They tell me to call 911. Sure. Appliances are old or tiny ( smallest fridge I've ever seen) glass top stove is the pits to cook on and smoke detectors go off if you boil water. So not sure about referring anyone. Guest parking was an afterthought and non existent. Rugs in halls smell l in e mold and need replaced. Courtyard is nice but neighbors have trash out. Management seems lax about the details.
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March 2023 by Jacqui
Run, don’t walk away from this place. Water regularly doesn’t work, maintenance will not fix anything, office is always “closed” when there’s a problem. Severely over priced for what they offer. Parking garage is nowhere near secure. There is currently a homeless man sleeping in his car but they will tow your guest’s cars. Worst place I have ever lived!!!!
