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January 2026 by Greg Roytman
Good experience. I took my car with damage on the quarter panel to them at the end of their day. Owner was polite and spent time after hours explaining the work I would need. They are a genuine and fair company.
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December 2025 by M. Cox
Car was done quickly, staff was awesome and everything was explained clearly. the estimate and final cost were close, but the final cost was cheaper than expected.
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December 2025 by Chris Payne
Sent 3 emails to Ben and made several follow up calls over a month in regards to getting a part painted and installed. Never returned a call or responded to an email. I do not recommend.
In regards to your reply. Show me one sent email response or one out going call back and I will take the review down. Unfortunately you are just now saying you can't do the work a month later.
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November 2025 by Eric Troutman
A-1 has been my family’s go to body shop through multiple claims. They are very honest and forthright in each of our experiences. I highly recommend A-1 as they truly make sure the customer is satisfied with the work.
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August 2025 by Kevin Acton
Awesome, professional staff at A-1! They have done pristine work on three of my cars for more than ten years and I recommend them to all family and friends. Everyone is friendly, helpful, and honest. Their prices are always better than competitors and service/results cannot be matched. Look no further for the best body shop in Columbus.
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June 2025 by Chuck Seemann
Very professional and beautiful results!
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May 2025 by Michael Fabian
The entire experience was very professional. My car was done perfectly and ahead of the estimated completion day. I will recommend A-1 Body and Frame to anyone! Completely satisfied. Great Company! Jay and his team were fabulous!
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April 2025 by Michelle Wright
Horrible communication!! They had my vehicle for 7 weeks (a 2-3 week job)
After 2 weeks they realized my duct taped van was sitting in their parking lot to be repaired. I did my part, I dropped it off as scheduled and put my keys in the drop box.
I was promised it would be done in a couple weeks, then next week, then a couple days. I had to call them when the deadlines continued to pass.
Finally....it was finished. Now they blame the insurance company, they are waiting for payment.
The following week I reached out to the claims department and was immediately emailed a copy of 2 checks which paid the job in full.
This email was sent to A-1 a week earlier.
I'm reasonably sure this is my first bad review
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December 2024 by Mr Banks
I was extremely unhappy with the work that was done to my vehicle. Just like many other shops they over promised and under delivered I would not recommend this shop to anyone.
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November 2024 by David Say
Great service and high quality work!
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September 2024 by Tracy Montgomery
Highly recommend A1 to anyone that has been in an accident. The staff is polite and knowledgeable, kept me informed on the status and the workmanship was amazing. Looks like a brand new vehicle!
Brock Nammoy is awesome and a huge asset to the company!!!
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September 2024 by Gregor Tatusko
We have been bringing our cars to A1 for many years. Our latest experience was outstanding as always! The front office was professional, friendly, and helpful. The repairs were completed in a timely manner with very high quality. A1 actually returned my car much cleaner inside and outside than when I brought it in. I highly recommend A1!
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August 2024 by Emily Moore
I was impressed with their customer service from start to finish. Completed work in a timely fashion and also found a way to save me money, not sure it gets much better than that.
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August 2024 by N Becker
Always have had a good experience with Jay and the A-1 team .
Better than any others ....
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August 2024 by Raymond Hoover
They fixed my rear on my SUV did amazing job
