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October 2023 by DuffleChashin D.
My car has been here for going on 3 months Brittney is rude & disrespectful doesn't know how to do her job unprofessional at the highest levels whatever you do don't I repeat don't ever send your car here
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September 2023 by Call Kkori
The prices on their wall are way different from the prices that you sign for on their contract. They will lie to you. There's an ogre in their that facetimes her friends and eat pizza at her desk all day while ignoring calls. Don't let them screw you over
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September 2023 by Tina Stewart
I contacted this repair establishment in desperation and they were professional, timely, and knowledgeable in all their dealings. They repaired and detailed my vehicle. I cannot say enough good things about this business. They also made it easy for my insurance to do their part to make me whole. If that wasn’t enough my vehicle was returned in a week (seven days) during a supply chain shortage for parts. Thanks, AA Precise Collision Repair! You’re the best!Service: Body & Trim
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August 2023 by Jacob McDougal
They just had my car for about a week. I had someone back into my driver side then a week and a half later a girl pulled out in front of me and damaged my passenger side. The work they did was great! Working with Brittany and Eric was awesome!
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August 2023 by Bill Donahue
TWENTY-FOUR YEARS!!! Considering how erratic and chaotic Ohio drivers travel, it took twenty-four years to be involved in a car accident. The AA Precise Collision Repair team reached out and was nothing short of excellent. With this incident being my first, Brittany guided me through the process and was exceptional! AA Precise Collision Repair if you are reading this, GIVE HER A RAISE!From start to finish the whole process was quick and seamless. I didn't even have to arrange the pick up and drop of of my rental...Eric and Brittany handled everything. The quality of work is amazing. You cannot tell my vehicle was ever involved in an accident.Bottom line, if you need your ride fixed or if it looks like it has hti everything but the lottery, I would reccomend AA Precise Collision Repair!
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August 2023 by Brooke Sundry
The best car service I’ve ever received as a customer. Eric was extremely helpful and caring. They are honest and will not take advantage of customers. They are also very fast and efficient!
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July 2023 by Barbara R.
I got into a car accident and my driver side was damaged. AA Precise Collision Repair took care of me. They helped me get a rental, a tow truck and did an excellent job on my car. I could not be happier. Brittany handled everything. Make sure you ask for her. They made a bad situation into the most pleasant experience. Not only did they fix my car but they cleaned it up inside and out. If you need to get your car fixed this is the place to go. Seriously, I am so happy and impressed I cried when I saw how nice my car looked. Great job AA Precise Collision Repair- "Were they take pride in your vehicle." Barb R.
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June 2023 by Christa Chaffin
I would totally recommend AA Precise. I was involved in an accident, not my fault at all. I was totally bummed about my car being hurt. Eric & Brittany were amazing from start to finish! My baby looks brand new again! Thank you all so much for your precise repair and quick repairs!!Services: Painting
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May 2023 by Mary Kenobi
I am very impressed with this shop! My car looks perfect now after being in a bad collision. The staff are great. The owner is super nice and easy to work with. Brittany was amazing as well. The turn around time was fast and they gave me a lifetime warranty on the work they completed. They even cleaned and washed my car before picking it up. I definitely recommend this business to anyone in need of a body/repair shop.
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April 2023 by R c
AA Precise Collision repair is a top notch company that consistently exceeds the customer experience. Eric's professionalism, expertise and commitment to Customer Service is unmatched. Fair pricing and quick turnaround. He even cleaned my Equinox soo well, it looks brand new off the lot. I can't stop smiling!Roslind P.Services: Painting
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March 2023 by Ariadna Guadalupe
I really recommend!! They left my car like a new car!. First time going there to get my car fixed! I really love the results! The best part is , they wash the car from outside to inside! :) I’m a happy costumer!!—thank you Eric! Your guys did a great work!!!
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February 2023 by Paul Lunger
The process at the beginning was perfect with Brittany doing more leg work in 2 days than I was able to do myself. However, the process to get my car back would take 45 days & the communication was non-existent through the process. Granted the car did come back as good as new along with an apology from the owner, but the amount of time this took with no real explanation is inexcusable.
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January 2023 by Charmaine Chambers
I was involved in a car accident at the end of November. I originally took my vehicle to another body shop until I was contacted by Brittany who so convincingly changed my mind within 20 minutes of us speaking to have AA Precise do the repairs to my car. Not only her offering to pay my deductible sold me. It was also her explanation on why they offer to pay AND that she was down to earth, friendly, professional and reassuring that they would take care of me. On top of that, having interaction with Eric and him explaining what was going on and keeping me up to date on my cars progress was definitely a plus. When my rental car had to be taken back he made sure I was able to use a loaner car until my repairs were complete. He was beyond helpful and professional and I'm very appreciative of both him and Brittany.I have my baby back and she looks brand new!! THANK YOU THANK YOU THANK YOU!
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September 2022 by B L.
zero and i mean ZERO STARS!! NEVER EVER TAKE YOUR CAR HERE!! they're nothing but trolls & liars. brittany is a narcissist who bullies people into thinking their the ones in the wrong when it's actually her then talks down to you & treats you like s**** avoid this place like your life depends on it. first off i'm from out of town so i have no knowledge of anything in columbus or where to take a wrecked stolen car for repairs. well after my hyundai was stolen by the kiaboyz. i had it towed to different repair shop first where it sat for 2 weeks without even being looked at. then i joined a facebook group for stolen ohio hyundais & kias for some info. here's where it gets bad...i had my car moved to this shop. BIG MISTAKE. brittany was clearly trolling the group to get business by promising a quick estimate & loaner car. i should've noticed the red flag waving in my face but but stupid me took the bait anyway since i was anxious & never had car stolen and was looking for some help. i called numerous times with promises of being kept in the loop but never was. so i called - again - & tried to get some kind of info on the car since the estimate didn't include half the stuff wrong with the car that i tried over & over & over again to get eric - the estimator/manager of what i don't know - to add to it. brittany talked down to me like i was a toddler. since she continually talked over me & lied to me yet again, plus being frustrated with this whole situation, i started to raise my voice to be heard. she said she didn't call me back because she claimed she had walking pneumonia, then as the conversation went on it turned into covid then into being on a ventilator for almost 2 weeks. then claimed her 'old man' had her phone and was texting me not her. liar. i talked to her on the phone when she supposedly was on a ventilator. i asked about the loaner - get this - she said the people that had it did damage to it and she didn't want to give it to my 'baby' since it was unsafe to drive. really? if that was true why didn't you call or text me that? because there was no loaner in the first place is why plus eric had no knowledge of a loaner for me. so she proceeded to talk like she was above me and condescending the rest of the call. i said i'm getting treated like s*** & swore a couple more times in frustration and she said if i continued to swear she would hang up. ok. more was said. she promised to call me back in an hour and i said you go ahead and call me back but i wouldn't hold my breath because of your constant lying to me from the start. she replied don't tell me what to do. how does one talk to their customer like that? of course she never called me back. i never expected her to. eric also is a liar. promising to keep me posted but NEVER does anything. brittany claims it's just him and her in the office so they don't call customers back with updates. WHAT?!? SERIOUSLY?!?! how do you NOT communicate with your customers on updates in a situation like mine with a stolen car????? i don't care if it's just her and him in the office. they have absolutely no professional business or customer service skills. AT ALL she actually called me an arrogant snob & hung up on me. NOT how you treat customers. EVER.
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August 2022 by Jason Bellfy
My beautiful ride got T- boned a few weeks back? I contacted a place I usually get my work done...but it was going to be before October before they could even look at it!!?? Thankfully Eric and his Team reached out to us and said we could have our baby towed to his facility! He explained all the ins and outs of the process. Less than 2 weeks later, she's back just like the day we bought her?. Eric was very gracious and his Team is amazing!!