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December 2023 by Wayne Harrell
Nobody's is always there even when it's open???bad employee attitude
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June 2023 by Crystal Sullivan
Bad customer service
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February 2023 by Elisabeth Marie
Good service nice people :)
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November 2022 by Tony
The sales clerk didn't know what to do, didn't even give me a contract receipt for my laptop so I would know when my contacts is up.SheJust had me sign up on a computer ?️..
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August 2022 by Bubby Coleman
Great staff great prices thank you
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July 2022 by Skyla Guidry
I've been trying all day to call and pay my bill I kept getting sent to voicemail my bill was due today now because of this I'm going to be charged a late fee I'm not in the slightest but happy
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April 2022 by LonMakela Givens
I am a long-time customer of Aarons. I went into their Eakin Rd location and two employees were there. Neither one of them greeted me or even acknowledge me in the store. After I took a lap around there very tiny showroom I begin to walk out the door and replied "okay thank you, bye".. one of the employees replied okay bye, the other one then finally said "did you need some help" as I'm walking out the door! POOOOOOR customer service would not shop there again!
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April 2022 by Timothy Hook
My wife started renting a 55 inch tv last week watched it for about two days and then the screen started messing up the left top corner just went dark and we unplugged it left it off called aaron's let them know about the problem said they send someone to look at it they never showed up on tuesday finally showed up today looked at the tv and told us someone hit it with something or bumped into the tv but no one in the household hit it or bumped into my guess is that's how aaron's makes there money
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January 2022 by Paula Kreider 08 (Pbn08)
Went in to look at renting a washer and dryer . Ended up paying cash out the door a lot cheaper. I do forget man's name that helped us . I'm sorry . But he as kind friendly and helped us. Store was clean and well kept . Thank you I'm looking for a refrigerator if you happen to have one on sale out door . My daughter wants 3 door freezer on bottom. But if 3 door I'll need regular size please thank you you have my email in your system. Please email me let me know . Have good day .
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June 2021 by L GCLARK
I am a long-time customer of Aarons. I went into their Eakin Rd location and two employees were there. Neither one of them greeted me or even acknowledge me in the store. After I took a lap around there very tiny showroom I begin to walk out the door and replied "okay thank you, bye".. one of the employees replied okay bye, the other one then finally said "did you need some help" as I'm walking out the door! POOOOOOR customer service would not shop there again!
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June 2021 by Chad Gibbs
Got a box spring a mattress and platform bed frame not even a month ago I called ahead of time to tell them I'll be late on paying this month cause I was going out of town to a funeral they added on late fee ok that's fine they still called my phone two three times a day I cut my phone on after leaving the funeral recession seen I had missed called so I called the store to explain that I just cut my phone on cause it was off for respect for the funeral the lady tells me I've had plenty enough time to run around to find a bank to send them the money first of all I'm disabled and second of all I don't got no bank I come in the store to pay I haven't ran around in 13 years cause of my disability then she asked me do I know anybody that I can call to borrow the money from to bring it in to pay my bill sense I was still out of town at the funeral ?oh by the way everybody that's reading this IM NOT EVEN A MONTH BEHIND YET ON THE PAYMENT..... This is the Aaron's on eakin road Columbus Ohio
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March 2021 by Jane Green
This place is ok but really is outrageous what you pay for something
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March 2021 by Mizzscorpio Queen
My name is Margaret Williams and I have been with them for a couple years now and I love this place especially Hope , Berry, Ben very polite and helpful staff at the Eakin road location
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October 2020 by Brenda Duty
Rented PS4 and 55 inch T. V.. Paid on it for 1 year, COVID HITS, I MISSED 1 PAYMENT AND LOST BOTH, I tried to keep just the PS4 because it was my daughters bday present last year, and they said I had to come up with another $600.00..Then blamed me for them taking my updated phone number correctly!!So Im Out $1106.00, a T. V AND a P. S. 4
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August 2020 by Brenda D
Rented PS4 and 55 inch T. V.. Paid on it for 1 year, COVID HITS, I MISSED 1 PAYMENT AND LOST BOTH, I tried to keep just the PS4 because it was my daughters bday present last year, and they said I had to come up with another $600.00..Then blamed me for them taking my updated phone number correctly!!So Im Out $1106.00, a T. V AND a P. S. 4