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March 2024 by Grace
This is the best organized Abercrombie I've ever been in. Ample inventory with a full size range in store. Staff was extremely helpful as I needed to try several different sizes.
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December 2023 by Logan Cobbs
Awful experience I had with Easton Store Manager, Amanda.Amanda’s unprofessionalism and indifference when communicating with a long time customer, was extremely disheartening to experience.When attempting to return a Christmas gift, I was notified we were outside of the 30 day window. Her response was, “I cannot return these items, as my store would be flagged for theft”. While I appreciate her priority being “her store”, it leaves very little room for prioritizing the customer. Amanda subsequently became “uncomfortable”.Amanda depicted inexperience and immaturity. As a manager, her inability to rectify the situation and have a tough conversation, was upsetting. Additional training and coaching is needed.
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August 2023 by Ethan Markarian
I went to the Easton Abercrombie a few months ago, and I always meant to leave this review. I had a few reservations as I had not shopped at an Abercrombie for many years, but I was so suprised about the quality and ease of my visit. The customer service, especially a young man named Cody, provided excellent in-store help, I felt like I had a personal shopper. He was so knowleadgeable about every item, I came away very happy with my purchases. I am very suprised and contented with the drastic improvement in clothing style and quality of Abercrombie as well as the amazing associates at this location!
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July 2023 by Janae Shaffer
Much better clothing than before (years passed). The quality and design of the pieces have significantly improved. I was pleasantly surprised...we spent a lot of time enjoying our shopping there. Many choices for casual, dressy, and active clothing styles in a wide variety of sizes.
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May 2023 by cheann chambliss
I have been shopping with A&F for years now and I've always liked the styles they usually have, but this store was terrible. Noone greeted anyone coming in. Noone asked me if I needed help. This store was very bland with not very much of a selection shirt wise. A&F usually to has a very interesting t-shirt selection.
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May 2023 by Luke Sears
The men’s section has been reduced so better off shopping online if you are looking for mens clothes
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October 2022 by Katlyn Sturgill
A&F used to be my hot spot as a teen. I eventually grew out of the style. But I’m back baby! Do not sleep on the revamped A&F style! Great quality for the price. They have some of the best staple clothing options ever. I recommend jeans, double layered tops, and all the faux leather!
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September 2022 by Rowena V
Nice store, clean. Only spoke with the girl in the fitting room. Service is meh, they don't engage with their customers. Women at the register only spoke to each other.
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September 2022 by Craig Hickcox
Typical A & F store, clean, nicely organized and smells great. Friendly, helpful employees. nice shopping experience.
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September 2022 by Darci B.
I always order online and get drive up. I ALWAYS have to call the store to get my order out to me. this has been going on for MONTHS and it is not in high traffic times. never once have they brought my order out from filling out the "I'm here" information. It makes me not want to give them my business.
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April 2022 by Darci Boyt
I like the store but they have GOT to fix the online pickup. You fill it out that you are there but they never get the message so you sit waiting I. Your car forever or until you actually call them. This has happened multiple times
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March 2022 by C W.
as an employee who works for home office. every single time I go in, I don't get a "hello". The employees see me, because I sure as hell look them in the eye. as I shop, I look when a person is coming into the store, and all of a sudden, they are greeted with a hello. normally a white lady. I am a person of color, so maybe they think I don't speak English or whatever. but every single time I go in, nope. So whoever is running this store. step it up.
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December 2021 by Anavey Hammond
Had a WONDERFUL experience here! I came in looking for a certain pair of jeans, the lady who helped me actually was wearing them and she helped me find them in my size! She also went out of her way to help me look for a shirt to go with it (because i have absolutely bad taste in clothes), but she definitely was great! Helped me pick out my outfit today!! I wish I knew her name so I could recommend her! Thank you!
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October 2021 by Audrey Castaneda
I haven’t shopped at A&F for about 12 years, but I heard they have the best jeans, so I had to try! Now I am hooked on this brand again. Everything is so well made and trendy. This location is great too! It’s a great layout and everyone is so nice! I was very hesitant shopping in store after all these years bc I am a 30 year old woman that wears a size 14, but I am SO happy to see that they are inclusive to more sizes/body types now! I was a little out of my comfort zone when I first came in, but everyone is so friendly and helpful. This is my new favorite place to shop!
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October 2021 by Joe Dagosta
Usually, this store is an ok shopping experience, but lately things have gone downhill. I get it, staffing is an issue right now, but this store is really suffering because of it. Every time I go, there is someone else working there. The turnover is insanely high. It makes for an awkward experience each time I go. Lately what’s bothered me most is that their clothes on the rack are dirty. I have spotted oil stains, smudges, and huge dirt/dust marks on the clothes on the racks or shelves. How can you sell clothes like that? Even thrift stores don’t present clothes like that. Their fitting rooms are also filthy. I took off my shoes to try on some pants and when I went to put them back on, my laces were covered in giant globs of dust and hair. The worst part was my room had a “sanitized” card on the back of the door. Lying to your customer is as disgusting as your store. Even their clothes are low quality now. I tried on a hoodie and then when I took it off, my shirt was covered in lint from the inside of the hoodie. It was impossible to get off, so I had to spend the rest of my shopping trip covered in lint. Honestly, I don’t know why people shop here anymore.
