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November 2021 by Emily Breitbach
Was looking for a new bra, went in and tried one. Decided I needed a different band and the associate said they didn't carry that size even online. Lo and behold I looked online and they do carry that size...
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May 2021 by Sarah
Don’t love what they did with the bigger store.
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December 2020 by Tiffany H.
I tried one of their bras for the first time a couple of months ago. The staff was so nice recommending styles and showing me all the options, listening to my preferences and I found a nice bra to buy. After wearing it and determining that it's very comfortable (the most comfortable one I now own) I decided to go back for more. I went in, showed a picture of the tag and said I want more of these. The lady who helped me was very nice. Went through all the shelves drawers and even the back to find every one in my size so I could choose colors and materials I liked. I got 3 more. While the lady who was helping me was in the back, two more saw me looking around and asked if I needed anything. Very attentive staff. Please check this place out if you haven't yet! I've not tried their underwear or leggings or loungewear yet, but plenty of pretty patterns to choose from!
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August 2020 by Carly H
love shopping at aerie at polaris! my mom and i went in for the first time recently (i already loved american eagle and i knew i had to go to a physical aerie store) and the staff we talked to was amazing! shoutout to the head manager that helped us, she was awesome!
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December 2019 by Jayme H.
I came here to grab my sister something off her Christmas list and the experience I had was great. For starters, the store was clean and organized, even for it being less than a week from the holiday. Next, the staff were incredibly friendly and went above and beyond to help me find was I was looking for. I confirmed they had the sweater I was looking for on their website and by the time I got there a few hours later, I grabbed up the very last one. Score! It took a while to find it, but it was like all hands-on deck. It made my visit quick and easy. Just what you want as you're wrapping up holiday shopping. Their clothes are very casual, comfy and they even have their own line of bras and other undergarments. They were having a big sale during my visit and the $45 sweater was only $22, otherwise its price scale is similar to American Eagle (their sister store). I would recommend swinging by if that's your style/price point.
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September 2019 by Kayla Shope
Dakota hates her job and you can tell. The underwear I picked out are great, but the customer service is abysmal. There was another girl on the sales floor that was sweet and checked on me. I wish she had been the one to check me out.
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August 2019 by Fox E.
They should open some windows here at Aerie so it can be a little more Airy in here. This is a cute little store at the massive Polaris mall in Columbus which has similar goods to American Eagle - and it's kind of sexy and Barbie likes it. Having said that it's expensive like anything in the mall - so I can't really give it more than at 3. But we definitely check Aerie stores out whenever we come upon them because Barbie is a fan.
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June 2019 by Liberty L.
Aerie is cool- they do have some cute things. I have browsed this store but haven't purchased an Aerie product since they were only sold in American Eagle stores. I tend to go to VS but mostly since the Angel Rewards are so good. This is a spacious store for the location that isn't typically super crowded and so it's easy to browse and shop.
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May 2019 by Alyssa Kauffman
It was great! There was a sale. I found things that I've been needing and then some! Jess was EXTREMELY helpful and knowledgeable and was able to find the sizes I needed.
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May 2019 by brianne blake
Arie was have a 40% off sale when I went in to return items and the cashier never bothered me about buying anything and was super friendly aside madr a fast and easy return.
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April 2019 by We Are Nerdish
Went here with my wife because she liked her old set of bras. The staff is helpful and takes the time to assist we’re possible.
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April 2019 by Megan MCClellan
My go to store for bras
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January 2019 by Valerie Hayden
I had a exchange & the associate at the store was very helpful & sweet
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December 2018 by Melissa Johnston
I only gave this store 2 stars because their products are generally good and affordable. However, the customer service I received was awful. I had never been to Aerie, so I had no idea where to begin. There were at least 3 sales associates on the floor and not one of them offered to measure me or help me find things. They just walked around the store lazily with grouchy looks on their faces. I was in and out of the dressing room 3 times trying to find the correct size and fit. The sales ladies just watched and never offered assistance. I am thoroughly disappointed and will not be shopping at this location again.
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December 2018 by Joshua Ahlfeld
Simple and high quality underwear for women; my girlfriend loves this place.
