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September 2023 by Bradley Henson
Great customer service tech made a honest mistake giving me the wrong battery. Replaced it free of charge great prices very similar to online with great customer service and warranty work in shop 5 stars for all your sporting guns needs
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January 2023 by reed hughes
Great people. Very enjoyable and amazing selection.
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December 2022 by Doug Dury
Wish it was closer. Friendly ppl, very knowledgeable. Would recommend to anyone just starting air soft.
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December 2022 by Bill Laing
Excellent Store, lots of stock, extremely helpful and willing to explain! Great prices, easy to buy things! No BS!
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December 2022 by Stephen Burch
Disappointed with my interactions this store and Jay in the last month. BLUF: Pretty bad experiences with repairs despite spending a lot of money.Found this place several months back. Not only have I spent a lot of money here and bought multiple guns, bbs, gear, and other things. But I highly recommended this place to my friends who in turn spent a lot of money.In the last month I have seen poor interactions between Jay and my friends. Recently my friend was having issues with his lancer tactical gen 2 battle x ( only lancer tactical we have had issues so far with out of about 8 different guns). My buddy spent 200 dollars to upgrade and fix the issues. Jay had repaired the problem and suggested upgrading the gear box. 60 shots into the game- gun stops working due to motor and gear box melting. Mind you he treats Airsoft gun like his baby and hasn’t opened it internally once. He drops it off and waits for a call to hopefully have Jay stand by his work and correct the issue.Well the long and short of it- First thing he says is that it isn’t his fault. He then says that he was not at the game so he doesn’t know what happened. After asking what the next steps are he suggested another repair but the only motors he has are the expensive ones for another 250 dollars. My friend explains the situation and asks to hold off on the repair and then Jay hangs up on him. At the store Jay recognizes him, grabs his gun, hands it him, turns his back on him before muttering bye. Hearing this was shocking! This guy treated us so well with spending time with me being incredibly helpful only to turn around and be rude. The crazy thing was my friend’s dad had an issue the week prior where he was sold the wrong part and Jay was rude when he came back for a solution to which we defended him and stated it was out of character for him! Hopefully this is untrue- but it comes off like unless he is getting more money from me or friends, he is completely uninterested and disrespectful. I can’t wait when I can change my review however until further notice I will not be shopping here based on the disrespect, unprofessional repairs,deflecting of blame and overall trust lost. For the time being I will shop online from airsoftmegastore.com.Please Airsoft Alpha- I love your store. You do great things for beginners and the Airsoft community! Please, I ask you stand by your repairs and correct this issue.
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December 2021 by Mike Delta
A+! Very knowledgable staff on paintball, airsoft and firearms. If you’re a trigger puller you will want to stop here. The tech there is an experienced player and repair artist. One of the top two cheapest FFL transfers in Columbus. Good prices and very helpful. Don’t buy online, support local and get some good info along the way!
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December 2021 by Jason Terry
There is a lot of fake reviews of this store on google, be warned...Shopkeepers will sell you bad gear / broken gear and lie about it's reliability. They claim to not have any deals with brands but they do.Do not shop here.
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December 2021 by Vishu Tyagi
I have been to this shop now 4 times and I intend to go back and buy more stuff.I bought couple of mock suppressors, air soft attachments and a G-19 non blowback version from them… all good and decent price. These guys are genuine and very nice people to do business with.I am going back to buy more soon. Keep up the good work guys. 5 star establishment.
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December 2021 by David Ross
Ima 12 year old boy and I love this store. Whenever I go there that always greet me with a friendly smile, they also warn me about prices when I want to by to many things at once. And when I call there number they answer and don’t act like it is weird that a kid called. Also they have a bunch different guns to chose from and everything I buy there never breaks the first time I went there I bought a high cap mag for my hand me down gun from my stepdad and that mag still works perfectly 3 guns later I definitely recommend this place for beginners and vets of any age I will definitely come back soon for more gear
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December 2021 by Justin McCarty
Awesome place to go to!! Jay helped out so much with my first experience getting into airsoft and learning all of the ins and outs. Truly appreciate the help and they’re not about taking every dollar from you. I will keep coming back because of this great business mindset!!
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December 2020 by David Matiscik
They fixed my magazine for free and they had very good customer service.
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December 2020 by Ian McKirahan
The guys in the shop are super friendly and knowledgeable. They are willing to answer any and all questions you might have. They are selling high quality products and will tell you about any modifications you might want to make to improve performance. You will get a much more customizable experience compared to buying a gun on evike. Highly recommend you check them out.
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December 2020 by Albert Papikyants
October 13, 2020Purchased my first proper airsoft rifle here. Got it for a great price and Jay, the sales man, was very knowledgeable and friendly. He let me hold any rifle I wanted and even took some scopes out and turned them on for me.Overall a great experience
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December 2020 by Chuck Kinkopf
I was lucky enough to happen into this shop. I had my son’s airsoft gun which had some sentimental value to me. After I stated that the rifle didn’t t fire, their arms specialists took it and started testing it out. In a very short period of time, the store was filled and the Specailist needed to deliver product to waiting customers that had an appointment. I was asked to come the follow morning.I arrived the following morning with the rifle working perfectly. I expected a reasonably large cost for the time he put in. I was surprised when I was greeted with an apology that he couldn’t finish the work while I was there. Moreover, he only charged me one hour rate. I was at the shop the first day while he worked on it for a. Hour and a half.Customer for life!And thanks again!
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December 2020 by Joby Smith
The store has a decent selection of guns for both airsoft and paintball as well as some gear to make life easier when playing. The guys there are very kind and respectful to both new players and veterans of the sport alike. If you want to shop with a friendly face and have someone who knows what they are doing with gear repairs this place is 100% for you.
