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October 2023 by Matthew Dean
Fantastic place
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January 2023 by Kate P.
Updating because once again I had a very negative experience with this location (not that Amazon cares about their customers/customer service anyway). I came in with a very large box right around the time they were closing. Door was still open and their were people still inside. The woman working there rushed to the door to literally push me out and tell me they were closed. She refused to take the box from me. Great customer service from this location every time. They honestly should just close because they're useless.
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December 2022 by Diamond D F.
Very convenient location. Customer Service Reps are always polite & helpful if u need them. Nice atmosphere & place is always clean.
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October 2022 by David Clifton
OK for OSU students, but otherwise it's hard to get to and you have to pay for parking. My experience today was not good - they were supposed to open at 9:00 AM but were still locked at 9:20 AM. When I returned after 12 noon, I was reading the posted return policies and the Amazon associate yelled across the room at me.She was rude and condescending. I will not return.
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October 2022 by Rebecca T.
It's the only Amazon locker location that I know of, so it's kind of necessity in that regard. Otherwise, I'd avoid it when I can. The staff is unresponsive and the place is kind of confusing if you're there for the first time.
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September 2022 by James QP
It is in the basement of the Huntington building. Go in to the lobby, take the down escalator by the coffee shop, then go forward and left into the mail room.
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June 2022 by Rachel Dorsey
Do not return here! I returned something on May 30th and was originally told I would see my return in 7 days, called in to check and they said it would probably be 30 days before I get my refund and that I should've sent it UPS!
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May 2022 by Erez Yalon
It is not visible from the street and there is no sign indicating you reached the right place. It is in the Huntington Building, floor -1. Other than that it is in a spacious and clean area.
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May 2022 by Christopher Sam Titus
Return was very quick and easy. No hustle. Just bring your product after placing the return request and scan the QR code in front of the lockers and place the box .
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May 2022 by QT SoFly
Very confident good returning products. Only 2 cons are parking and only one kiosk.
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May 2022 by Nathan Scott
The staff person there was helpful and the pickup was quick and easy. Would definitely use this service again.
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May 2022 by TUSHAR GARG
I love the ease of pick up and drop-off here. It is very clean and accessible.
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May 2022 by Freddie Davis
Easy returns and pick up. Tricky to find parking though.
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April 2022 by Chaithanya Kumar VR (VRC)
Complete self service place. Parking is not near by so need to take care of big boxes carefully.
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February 2022 by Jeff S
Maybe good for students, but otherwise impossible parking so return "drop-offs" aren't really possible. I've also had 2 out of 3 returns not make it to Amazon when returned there.
