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April 2024 by Adri Williams
Waited around all day for my furniture to be delivered. Never came. Guy on the phone “don’t have to do nothing” in his words. Bad business.
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April 2024 by Teisha Tinay Murray
Always a great experience with y'all. I get in and get out. Marlon and Rochelle provided me with excellent help and answered all my questions.
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April 2024 by Mandi Cooper
We have owned a refrigerator for about a month. We purchased an extended warranty as well. Unfortunately, we had a tech come look at the fridge today because it stopped cooling. We were told that we have to unplug the fridge for 3-4 days to allow a buildup of ice melt. We have no other refrigerator or freezer. It states under the extended warranty that food loss is covered. I was told today that because it's still under the manufacturer warranty the extended warranty does not apply. I called both AF and whirlpool and nobody is willing to reimburse us for food loss or offer a loaner. This will be our last purchase from AF!I am editing my review: I decided to call Assurant and they filed a claim for me. I was frustrated as I contacted AF corporate and was told food loss was not covered but thankfully it is. We really do love this location, especially Thomas!
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March 2024 by Kayla Frazier
Marlon was extremely helpful with helping us decide on living room furniture and providing any information we needed!
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March 2024 by Hayley Osterloh
Very quick service!
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March 2024 by kelle nelson
marlon was a fantastic help with us arranging our furniture delivery . he was kind and professional and would come back directly to him if i need to purchase anything else .
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March 2024 by Ryan Postell
Marlon did a great job selling us the perfect couch!
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March 2024 by Andre Baylor
Marlon was very helpful, fast and efficient. He went out of his way to see what stores had what we were looking for and gave us information that wasn’t even apart of his requirements.
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March 2024 by Crystal Davis
Thomas was very helpful and I appreciate it! He was very patient and accommodating as well as patient.
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March 2024 by BLACK RUSSIAN CHINESE quote On A Boat unquote (PD BROWN)
I absolutely LOVE American Freight❣️ Marlon was my rep, he found EXACTLY what I needed and went above and beyond to make sure I had it❣️ That is Customer Service Excellence❣️❣️❣️❣️
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March 2024 by Patricia Jackson
Marlon great service for today
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March 2024 by Maria Mata
Had a good experience Marlon was great in helping us I recommend
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March 2024 by Eddie S
Just bought a mattress from Marlon at the American Freight on Morse Rd. Awesome guy, great customer service.
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March 2024 by Jade Mills
Marlon service was quick and successful. Thank you for the great service and quick delivery
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February 2024 by Louisa Badu
Today was my first time at American Freight, and it was an AMAZING experience! Marlon, the person who helped me, made the process of buying a dresser so easy. He listened to my requests, showed me the dressers that were in my budget, and he got me a deal where I got $150 off! Marlon’s an awesome guy. Really pleased with my purchase :)