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April 2024 by scott mollette
The ladies are so nice to work with. They answered all my questions
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April 2024 by Susan Meadows
I was looking for an anniversary band, Debbie waited on me. After telling her I didn’t want to spend over a certain amount. She came up with the perfect ring and I could not believe the price. I’m so glad I stopped in.
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March 2024 by Jodi Yonek
We love your staff! We have always had amazing service and great quality.
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March 2024 by Tabatha Baisden
Been a customer for 5 years now. Bought a few pieces from here. Love the customer service.
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March 2024 by chelsea bowersock
I contacted Debbie Falcon she was amazing!… she went over and beyond to find my exact ring I wanted for my fiancé. She found it in another state shipped it to her store and kept in great contact calling and texting me. She gave me the best experience that I have never had with a jewelry store. Love LOVE LOVED HER THANK YOU DEBBIE!
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February 2024 by Shadina Ackah
Walked in saw exactly what I wanted purchased and I’m a very very very happy customer! That’s it! That’s my review EVERYTHING WAS SMOOTH
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January 2024 by Abu Daramy-Swaray
Jesseca and Morgan were amazing! They did everything they could to make sure I left satisfied and that I did. They were very kind and patient through the entire process and made me feel comfortable. I would highly recommend to friends and family after my interaction with those two.
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January 2024 by EAviles94
Jesseca has been absolutely amazing. She patiently helped me find the perfect wedding band and ring for my wife. Then, months later, she helped me find earrings to go with the ring! Once again, she was patient and took her time to help me pick the right ones. Needless to say, I will not be going anywhere else for my jewelry needs. I haven't felt welcomed at any other jeweler but more like just another customer. Ashcroft & Oak at Polaris is 100% recommended.
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December 2023 by Rod Rollins
I was in the store twice. Once to see if they had what I wanted and once to purchase the item. I talked to two different sales persons and both were kind, informative and very helpful. Just hoping that the third woman involved (my wife) likes what I purchased. Thanks for all the great help! Merry Christmas and a safe holiday season!
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December 2023 by Barbara Paternò
The Polaris store is such a great store comparing to the one that once was in Cincinnati. Jennifer, the manager and Theresa are so nice and professional. They were so willing to help me with my ring issue and assisted me with grace in the process of buying my next one. They are a great asset to the company.
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November 2023 by Raygan Walters
Everyone there is so friendly, professional, and helpful in finding the best price and piece for you. They have great customization options for people that want a specific vision like me and with the lifetime warranty it was a no brainer. Definitely recommend!
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November 2023 by Penny Baker
Nice place but I had to have my necklace repaired 3 or 4 times maybe it was too thin so I paid a lil more for a thicker necklace hopefully that works.
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November 2023 by Christopher Fitzharris
Thanks Deborah, for the Anniversary Gift help! I always find what I need with your help!Favorite jewelry store!
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August 2023 by Katie Mounts
Jessica and Debby are the sweetest ladies you'll ever meet!! They have been so helpful to my fiance' and I. They already feel like friends to us! They have been beyond friendly, professional, and helpful. They both have gone above and beyond to create a beautiful wedding band to go with my unique engagement ring. If you are looking for exceptional service, go see these two ladies at Ashcroft & Oak Jewelers!
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June 2023 by Justin So
While Ashcroft & Oak is a chain jeweler, it truly is the people who make the place wonderful. My fiancée and I started out our ring shopping in the last year and out of all the jewelers we’ve been to Jessica, Debbie, Theresa and the rest of the team at A&O at Polaris have been so helpful with our search.They’ve helped us imagine what our rings would look like and have been very accommodating to our requests. It also hasn’t felt like they’ve tried to sell anything to us, they have simply been there to help us make the best decisions. This is top tier sales in my opinion.So far we have picked up a beautiful Gabriel & Co. engagement ring and wedding band combo, a custom men’s wedding band (seen in the picture), and a set of alexandrite earrings. So far we’re about 14K invested, and for sure lifetime customers of the A&O at Polaris.
