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March 2025 by Jayson Stevens
I love how yall answer don't say anything then hang up. All I want is to check stock before driving all the way out there but no.
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November 2024 by Aryk Wilson
Useless company. Manager has better things to do or something. Was given a number for prepaid customer service. Which was a promotional hotline. Awesome. Zero help. Don't get a phone from ATT if you will EVER need to contact their customer service.
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November 2024 by dylan carithers
Worst customer service ever . You can never call without the automated system wanting you to pay when your calling about a coupon this the worst service ever Ivr is no help
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November 2024 by SUZ K
Att Polaris area AVOID
I'd avoid ALL service overpriced THE RUDEST employees do NOT make an appointment especially if you're not spending A ridiculous amount of money THEY WANT THEIR commission they'll avoid pawn off WITH appointment
Better hope you have no estate to settle with THOSE even ATT customer service IS BEYOND AWFUL they hang up on their own people
Mgr needs a class on CLASS
He's got SERIIOUS ISSUES!!!
AVOID AVOID AVOID
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November 2024 by Michelle mitchell
A lot of false information went to the att in Easton they took care of me and I got what I wanted they had the product in the store on top they told me correct information that this location did not
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September 2024 by Minar Khan
There shouldn’t be a reason that if you go into the store for assistance with scheduling a technician to come out to fix your fiber line, that you should be directed to just call customer service. Especially after I let the employees know that I was supposed to receive a call back within 40 minutes but have been waiting north of 90 minutes. Employees should be able to do this in store.
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June 2024 by Starla Mullins
The moment I walked through the door, I was greeted and given to a representative named Isaiah, who was very professional and polite and patient. He helped me become an authorized user on the account with my fiancé, and got my electronic Sim card for me. I’ve dealt with a lot of rude disrespectful employees in this new day and age, and I must say that this man is top-notch and he should be given a promotion.
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June 2024 by Jessica Paynter
Isaiah helped fix my iPhone when Apple couldn’t.
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June 2024 by Ann Bitzer
See photo
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May 2024 by John Holmes
TOTALLY UNSATISFIED!!! Just found out that because you all "helped" us, we lost all the promotional deals that the salesman gave us!!! The only reason we came in was because the AT&T lady helping us with FREE activation on the phone screwed everything up!!! So you have basically stole someone(sales rep at Target) elses sale and srewed us out of our promotional discounts including free activation! We want nothing to do with a company that operates in this manner. So, no one at AT&T is going to get our money if our original deal is not honored! We will just go back to Spectrum! We have not canceled them yet!
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May 2024 by Charity Mawutor
Isaiah helped me get my Wi-Fi and high speed internet situated, I was paying both and he fixed my service! Thank you Isaiah!
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May 2024 by Esther Gomez
I came in about a payment arrangement and isaiah helped me! He was so kind and helpful! Thank you 100 times!
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May 2024 by julie kerwood
I cane in about my phone having issues and isaiah fixed it within minutes! Thanks isaiah!
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May 2024 by Udoji Daniel
Janielle was so cool, supportive and provided all the information I needed to purchase a new device. Isaiah and quise were cool too. They're a great team with an amazing vibe. Thank you!
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May 2024 by Autumn Mendoza
This is the best AT&T store around. Albert and Jimmy were amazing! They got me switched over to AT&T Internet from Spectrum. It’s so great that AT&T gives their wireless customers a discount on Internet! Thanks Continental team!!!
