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February 2024 by Phillip Kelley
While the staff was friendly, and I believe trying to be helpful, I went in for windshield wipers and they first told me the ones I had selected would not fit my car, even though their app said they would. So I upgraded to the more expensive ones (go figure) per their advice (and hey, they threw in a "free" bottle of washer fluid), and they walked out with me to put them on (wow, nice service...). After 30 minutes or so of trying to fit them and going back and forth inside the store to get help from other employees, at no point looking at the instructions, they eventually said they "just don't sell any wipers (none of the hundreds they have) that will fit my car", even though their app says their are many! So they proceed to say they will need to give me a refund and I'll have to try elsewhere. I said I'll grab the washer fluid from the car, and he says "oh, I'm not worried about that". Well, when I get the refund, guess what was shorted from the refund... the "free" washer fluid. Wow. To boot, I went next store to O'Reilly's and asked if they had any wipers that would fit my car, and they said any universal will fit. "Interesting". So I get the same ones that AutoZone tried to fit and said wouldn't, but I read the instructions that came with the wipers when I installed them myself, and sure enough, they fit like a glove! Just very disappointing as we trust that what the employees at these places are telling us is accurate.
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January 2024 by Skip Howell
I needed a battery. It was in stock and installed in minutes.
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January 2024 by Ronda DeGenero
My engine light was on they came out and tested it. The electrical coil was bad on 3rd cycle. They were right onThank you for this free service you provide.
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January 2024 by Charles Callihan
everything need for your automobile
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December 2023 by Michelle Hustead
Great welcoming positive and willing to help staff, their store is stocked with all parts and products, for a car part store it was very clean kept and organized
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November 2023 by Cwo
Rudest, uneducated, most ghetto place ever to sell a starter. Had to eventually just leave to not hear the foul, loud, conversation between employees. Unbelievable.
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September 2023 by Althea Trotman
MELISSA STORE MANAGER AT 729 IS VERY GOOD AND GREATCUATOMER SERVICE..
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September 2023 by Donnie V.
I usually go to advance but I stopped by here and the service was great. May need to switch from being a loyal advance customer to strictly autozone.
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June 2023 by Kristine Long
It was a pleaser being helped by Yolanda K. She educated me on the importance of an oil change and made sure I get everything I needed for a good price! Awesome experience! She even communicated in my language, American Sign Language! Happy Customer, thanks Yolanda!
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June 2023 by MarysLittleLamb
Best store out south of Columbus Ms. Yolanda took care of me…. Customer service is A1#SouthsideStrong
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June 2023 by Kim Laney
Absolutely the worst store. My husband went in for wiper blades, bought most expensive brand. Workers couldn’t figure out how to put them on, gave him the wrong ones, got a lesser brand, a high school stockroom employee put them. They wanted to do an even exchange even tho $26 difference. Once they tried to do refund, they told him 7 days to get refund on a DEBIT card. Instead of giving him cash back, they forced him to take store credit when it was their mistake! Worst “refund policy” especially since it was due to staff not knowing what they are doing. He used a debit card which is the same as cash.
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June 2023 by Tanya Lutz
I had such an amazing experience, Yolanda was so helpful and patient with me, answering all my question and making sure I knew how to do what I need to do. If I could give 10 stars I would.
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June 2023 by Mark Raines
I had a great experience with Yolanda K. She took the extra time to make sure I understood what was going on and had everything I needed.
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June 2023 by Charles Jackson
Yolonda Dylan and Kim were super helpful and understanding. Helped find a part that said wasn’t in stock and took time to actually help. Thanks guys and gals
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June 2023 by Anthony
Yolanda had and Dillion had great service and helped me find everything I needed to very recommend
