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February 2024 by Michael Jones Sr.
Friendly people and really helpful
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February 2024 by H. A. (Grandpa)
Young Latino guy named Jonathan, he’s a great guy. I come in he was very attentive and installed my part efficiently… in and out at most 10 minute visit. Thanks to ?Jonathan ??!
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January 2024 by shon bartley
Nice people
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January 2024 by Phil godfrey
Helpful staff got me what I needed quickly
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January 2024 by Don Tucker
There are the most over priced auto parts store out there
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November 2023 by Nick Dill
I went to AutoZone today at 3636 Cleveland Avenue in Columbus, Ohio. The store manager that assisted my senior mother and I was Dee Dee. When I say see was EXCEPTIONAL it is an understatement. She went above and beyond in assisting us and it was truly a blessing! She actually helped us take our battery out of the car (which was buried underneath the hood), put the new battery back in, and everything in between. From the moment my mother contacted the store and spoke with Dee Dee on the phone, she said DeeDee was a breath of fresh air and because my Mom is a senior she offered to assist her in any way she could. During a time in the world where customer service has declined Dee Dee has shown us that there are those employees out there that truly care! Thank you Dee Dee for your commitment, professionalism and exceptional customer service it has truly made a difference!!
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November 2023 by Martha Swan
Horrible experience with Bree who said I'm doing you a favor by serving you...I'm supposed to be off right now and told me to go to next cashier, CSR # 15 Older gentleman then helped me and was just as bad he left me at the cash register and didn't tell me what he was doing and was already at my car trying to get the bulb out at which time he couldn't get it out or put the new one in. I got bulb out and 3rd employee came by and assisted me and finished putting it in for me. I will not be purchasing anything from this AutoZone again.
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September 2023 by Danielle Boysel-Smales
I walked in, explained to the lady what all I needed for my truck, with no complaints, and a line as well, she went and got all of the things I needed, and even helped my 5 year old granddaughter and I carry everything out to my car. She was GREAT! However all the men I seen in there, they seemed as if they were standing around with their hands in their pockets, not knowing what to do, which really wasn't fair to the customers that were behind me, but my visit was A+++
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August 2023 by Rico Jones
James helped me out on changing my left blinker bulb he has great customer service and is great worker he a real one forsure ??
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June 2023 by Chris Woods
Went to the Gahanna store which I will be reviewing next they said that this store had what I needed called with the info to see if infact it was at this store. I was told oli had to come in or go to another company’s store
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May 2023 by Donna Wright
The employee was very attentive and professional and kind. Very helpful and nice
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April 2023 by ibrahim mohamud
I gave this place a 5 star only, because of DD, she is so professional at her work. Please autozone promote her to higher position she really deserves more. One of the workers was given me hard time and she came in and handle it professionally. WOOW that really made my day.
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February 2023 by Mama Ber
Michael B was amazing! Help me finally find the correct wipers for my car and even put them on for me... Not an easy task for my car with 3 different lengths and different attachment setups! Took several attempts for him to get the right ones for the right price, but he was patient, friendly, understanding and so very helpful.Absolutely outstanding service! I 100% recommended this location as I saw other associates helping other customers.One of the all-time best, stress-free experiences I've had at an auto supply store (of which I've had many)
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January 2023 by victor olaofe
Pretty nice place to get auto parts for my car, and staff are always ready to help out
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January 2023 by Joseph Petty
Always having good customer service and always had my parts