-
March 2024 by Kayonna Roberts
Shady off
-
December 2023 by Mamadou Lamine Balde
I went there today with a friend to get an Uber rental. The young lady was very rude to us. I'm sure she treated us the way she did just because we have different accents than her. She was interacting with the few clients that were there respectfully. That was not professional at all.
-
December 2023 by Adam Wiles
Getting the car through Uber was pretty easy in all but the car was very dirty. It took me two hours to clean after picking up. Trash everywhere and candy melted and stuck in the consoles and the carpet in the back floorboard is all jacked up and they won't fix it because it's not their job or responsibility is what they told me.. If I can help it I'll never use Avis again..
-
November 2023 by Jess Do It
The staff are uber friendly and very helpful. They will accommodate you if they can, and they are usually in demand because of how nice everyone is. I have rented through another location before, but this location was very thorough. They had me actually sign the agreement and let me have the option of what car I wanted, which had never happened. Usually, at other locations, I had just been assigned a car with no choice in the matter. Another thing g that has never happened before is that she walked around the car with me to do a pre-damage assessment. I loved the level of service I received. It didn't feel impersonal at all. They should train the other locations staff.
-
October 2023 by webdesignworldorg
Best rental car place in town, the staff and owner are great.
-
June 2023 by Brent McPherson
ShaMeka- was the bomb! Super friendly and took care of all my needs. Love this place and will be back because of ShaMeka!
-
June 2023 by Muhammad Abdullahi
worst place to get a rent car, Very disrespectful staff, if u ask question they will yell at u. don’t ever go there. and they overcharge u when u bring back car
-
June 2023 by Nicholas Burgett
Allows you to make a reservation online even though they are sold out of cars. No one reaches out to let you know they are out and there’s no way of knowing until you show up.
-
May 2023 by Tina Fleisher
I reserved a car through customer service and Once I arrived there were no vehicles available for the entire weekend!
-
May 2023 by Trina N.
We reserved a car at Budget on 3rd Avenue in Grandview location and we also have confirmation to pickup the vehicle for today's appointment. When we arrived at the office, they told us that they don't have any car for us and there wasn't any cancellation notices or let us know that they don't have any cars for us to pickup. Very disappointing that they are giving us false information and their customer service's very poorly managed response to us. I will never rent any car from this location again.
-
May 2023 by Onio H
Very unprofessional location, I don’t know if this is a franchise or what but the staff is very unprofessional do not hold accountability when it comes to reservations says it’s first come first serve, when you make a reservation it doesn’t make sense. I would not spend time or energy here they also pick up the phone a put you on hold just so you can hang up or get sent to the customer service line. Overall save your time an energy don’t spend time or money with this location. Ps outside source looking in they could be better the staff seems to be trying but not doing anything to keep consistent business. Everyone needs a rental but if you don’t have to get it thru here don’t.
-
May 2023 by Ebonie M.
Great location with wonderful staff! Lady D is the best! They're flexible and have a good selection of vehicles. The staff was very professional and I'll definitely be renting from them again.
-
March 2023 by Tony Thomas
I love this location the staff goes above and beyond for me when needing to rent different size vehicles I would definitely recommend this location
-
March 2023 by Williamg
Shameka(owner) should see a psychology doctor for real. No kidding! Feel sorry for her.
-
February 2023 by Marquita Mathis
When I first came here they helped me out a lot. Shameka is the bomd. Com she is one of the best business owners I met here in Columbus ohio. She is a good hard worker a amazing motivator and when u come too her place of business she always smile and welcome u. She is reasonable and very understanding. I will continue too rent a vehicle here with Shameka and her co workers. I won’t go anywhere else but here. Good nice music laughter and very helpful here at Avis budget. Thanks for the amazing cars that I have been renting out from y’all