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March 2024 by Rhoda Ponset
These guys are great they help me out with F150. And I am out of town had a family illness emergency and they’re still helping me out. They’re amazing I highly recommend them.
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March 2024 by Jinshan Huang
Awful experience! They don't open on Sat until I leave at 9:30!!!
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February 2024 by Nikhil Suryapally
It’s great service I’m not sure why the reviews are bad but I really have a great hospitality and guy named Joseph he is awesome man… loved there service ❤️
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February 2024 by traci belt
I needed a one-day rental due to my vehicle having engine issues and the price was much higher than quoted to me prior to my arrival. Most of that was due to the fact that I was told I had to accept all of the optional insurance ($61.49 for one day) or my price would go up to an amount higher than it was with the coverage. This makes no sense. I was pretty much left no option but to accept the add ons and pay over $200 for a one-day rental because I was stranded without a car and needed it to return home which is over four hours away. I felt very much taken advantage of. I have since called Budget directly and was told they could not help me because this is policy specific to that location, which is disappointing. I would avoid this and all Budget/Avis at all costs.
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October 2023 by Ali Baghdadi
Always the best
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October 2023 by Souheil Zribi
I made a reservation and called to confirm they have my car, and they said yes just come at pick up time on the reservation. I get there at pick up time and they said we don't have any cars available and we never spoke to you. THIS LOCATION SUCKS !!!!!!!!!!!
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August 2023 by Emily McEvoy
This place is so disorganized and they tried to give me a car that I didn't reserve. They said they didn't have any other cars to give me but they did have other cars. DO NOT RENT A CAR FROM THIS LOCATION!!!
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June 2023 by Kristin M
I rented from here multiple time, and each rental was progressively worse. One rental a Malibu smelled like I was smuggling a few hundred pounds of marijuana in the car, and my last time was epic. The no windshield wiper fluid light was on, service engine light was on and the transmission switched gears like it was ready to go out. I returned directly before heading for a 500 mile customer visit, and received a replacement car which was garbage. I've used rent-a-wreck a few times and received more reliable vehicles than this place. Go to the CMH airport to rent as the price is comparable but the vehicles are not a POS.
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May 2023 by Kaitlyn Morrisey
Car that was rented to me should not have been rented out. Windshield wipers were not working well and squeaking during heavy storms, car notifying needing an oil change at the half way point of our trip, notifying for windshield wiper fluid every 10 minutes. I presented all these concerns and issues when I returned the car early due to all these liabilities and staff argued with me and told me I should have brought it back sooner, even though this was the soonest I could have. They are so concerned about cars being returned clean, there was renter info left in the glove box from over 3 months ago. Please rent somewhere else.
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May 2023 by Susan H.
This Budget/Avis location was so great. The interior is very spacious and comfortable. Pricing is competitive. I can't say enough good things about how nice and efficient the folks are there. Huda is seriously one of the best employees I've met anywhere, as was the gentleman who helped me at pickup (my bad for forgetting his name). Thank you both, instead of leaving your place frustrated (as these things can sometimes be, accidents, etc.), I left happy and in a better mood than when I came in. Five humungo stars.
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December 2022 by Jason B.
Booked a car, received a confirmation code, etc. 24hrs later I show up to pick it up and no car is available. No upgrade, no explanation, nothing. No car. The ONE job they had to do was reserve a car for me, it was booked in advance, and no car was available. So. That.
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November 2022 by Margie D.
This car rental business is horrible. They are running a SCAM. When returning our car they said we were being charged a cleaning fee for returning the car with pet hair. There was never a pet in the car. They found one hair, most likely from my husband's thinning hair. They also found a small twig and a few very tiny pebbles in the trunk, from the wheels of our suitcase, I guess. I have photos and Avis headquarters did remove the $107.50 cleaning fee. How often do they do this SCAM? Never rent from them so this doesn't happen to you.
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November 2022 by Alex River
Very nice staff. They've recently moved from bethel and godown, only a half mile away. Good car selection, leave a little extra time if going in the middle of the day.
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November 2022 by Jason Stoner
I can see why the 3.1 rating. Went to pick up car. There was a line out the door and no one was there. Closed early apparently without telling anyone
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September 2022 by Zachary Johnson
Had a problem with my car at the airport. Smelled and was dirty. Also, not the type of car I was told I would get. Was able to swap at this location. Took care of me and made it a great experience.
