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October 2023 by Faisal
I am maybe biased but based on my experience I love bank of America. So regarding the service I received during my visit to this site it was good the onsite staff team was very helpful.
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July 2023 by Mabel Zaldivar
(Translated by Google) Super attention Gabriela is excellent at her job and very friendly, she took great care of us and helped us a lot(Original)Super atención Gabriela es excelente en su trabajo y muy amable nos atendió super bien y nos ayudó mucho
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April 2023 by Andrii Kondrashov
Помогли в моём вопросе с энтузиазмом, в отличие от сотрудников в отделении, которое я посетил предварительно.(Translated by Google)Helped with my issue with enthusiasm, in contrast to the employees in the branch, which I visited previously.
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February 2023 by Michael V.
I'm tired of the ridiculous interest rates on savings and CDs... the only reason I've kept BoA is the service. However, it's dead too. As an example, today I came to the local branch as a preferred customer and asked to have a government document notarized. They told me they couldn't do it because BoA requires a blank box for the seal, and told me to go to the local UPS store. We'll, I don't need BoA anymore. I guess I should change my direct deposits and shut this down.
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January 2023 by santosh tirwa
We want this best bank in Akron Ohio too
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December 2022 by Carlos A.
Dead empty inside yet still, manager didn't possess an attitude of service.While it may sound simple, a genuine "how can I help you" was clearly missing.
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September 2022 by Satya S
The Representative and the Branch Manager were very helpful. The Branch Manager took the time to clarify and answer all my questions very patiently.
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April 2022 by Jasmine Beatty
I came to this establishment to cash a check and was unable to do so because they had me waiting almost to hours just to run my check through the machine, and say they were unable to cash my check!!! What they had me waiting for the manager could have done in two minutes instead of hiding in her office or standing over top of on of the employees chewing the fat with no urgency to take care of other customers!!! If you have to go to bank of America choose a different location!!!
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February 2022 by Satya Santosh
The Representative and the Branch Manager were very helpful. The Branch Manager took the time to clarify and answer all my questions very patiently.
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February 2022 by Guhaad Olol
Uneducated manager my app was 2pm i arive 1:50 and she’s telling me to wait until 3 so she let other people check them those who don’t have app
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September 2021 by Naveen Q.
This branch was pretty empty when I went so I was helped right away. Marla was excellent and took the time to ensure everything I needed was done!
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July 2021 by Johnathon Scott
Went to this establishment 2 days in a row. first day arrived at 10:45 and was told that their only teller was sent to lunch and neither of the branch managers could help. so I left. Went back the very next day at 8:30 am because they opened a 9:00. When I finally got in I was told that there teller called off that day and I would be helped by a visiting teller. Waited for a half hour because one branch manager stated she needed 2 people to open vault. When they were finally able to go in the vault they tell me that they don't have the key to get inside. I would have to wait another 25-30 mins for someone to bring the key. All in all I was there for over an hour and a half. I left at 10:00 am and still was not able to make a deposit before I left.
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April 2021 by Mah Nina
I love the service Ada gave to me and my sister. She was patient and very professional, answering all the necessary questions and taking us through opening an account. I highly recommend her to anyone who needs to open an account. The staff in general is friendly and willing to help.
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April 2021 by Johnathan Scott
Very clean and the staff is very courteous
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April 2021 by xiangxiang Ouyang
Very helpful with great attitude
