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February 2024 by Luke Dickson
Was told by an employee over the phone I could return an item and be refunded on my original payment method as long as I had my ID. Then I went into the store and returned the items, and was handed a gift card. Was told the transaction had already been completed, at no point had any employee told me I would be getting the amount refunded to a gift card, and I’d even had the original card I had used out during the entirety of the transaction.
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January 2024 by Tonya Walters
Great deals. I was able to get 110.00 of merchandise for 37$
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January 2024 by Donna C Paskins
Can never go wrong here! I love Bath and Body Works.
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January 2024 by Loletta
I love shopping at B&BW rather it's in store or online.. they always get a 5⭐ rating from me #1 preferred customer ?
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December 2023 by Sue Wickenheiser
Even Though They Where Very Busy.They Got My Pick-Up Order Quickly.Definitely Recommend This Bath & Body Works Store
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December 2023 by Les R.
Great location at Lennox Town Center. Convenient location with plenty of parking. This visit was the crazy event known as candle day. Staff were super helpful and friendly this visit, but they always are. Everything was well stocked for the event and I arrived at the right time as I didn't have to wait to get into the store. It's a smaller location compared to Easton, or Polaris, but always has my favorites. Great for a quick stop and when I have to hit up the other shops in the center.
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November 2023 by RaeAnna Hanes
Do not order pick ups from this store! The website will show the items are in stock, but they are not! I just wasted a 20% off coupon on 4 items, just for them to be cancelled. I called customer service and they simply said there was nothing they could do. Save yourself a headache and have them shipped to your home.
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November 2023 by Suzanne Tabor
Do not order pick ups from this location. The website will show items are in stock, but they are not.
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October 2023 by Wenonah Dodd
Smallest store I’ve seen! Carries maybe 1/2 of what a regular size store carries. I could not find the item I was looking for.
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May 2023 by D Ag
Expensive and none of the good stuff exists anymore everytime i fall in love with a scent they discontinue it
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April 2023 by Karimah Smallwood
The greeter was really nice and present. The cashier clearly doesn't like talking. I love the fast pick-up service. I wouldn't prefer this location for shopping on busy days or events because it's small and can be crowded. However, it's a great location to pickup or complete a quick purchase.
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April 2023 by Sandy Queen
This is a smaller store but still has a loy
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March 2023 by Angela K
Love this location.. always friendly staff and plenty of products to choose from. Was even reminded of my free gift that was expiring soon. I usually miss out on most of mine. I appreciated that. Great experience everytime.
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March 2023 by Emma Ross
Always stocked, organized and full of helpful associates.
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February 2023 by Phil
Oh man does it smell in here. All the employees are super nice and helpful. Checked on us twice, answered all our questions, got us the secret stash of stank out of the storage shed out back. The midnight amber glow is all gone because I drank it all. Bless this place ??