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January 2024 by Dustan Timmons
Always clean, friendly associates, love the managers. It's always a great experience!
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January 2024 by Benjamin Plummer
Halli is exceptional. Thank you for your help and knowledge.
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December 2023 by Grace Jones
I had so much fun. The staff was very helpful and a job to work with. I came in for lip gloss and walked out with candles, plus. Excellent experience, thank you
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October 2023 by Leslie Washington
Very pleasant and helpful. Lost my coupon for a free merchandise, very accommodate to solve my personal issue. Thank you
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October 2023 by Luisa Flores
Great sales and deals. Love the fall fragrances. Place is spotless and esthetically appealing.
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September 2023 by Raizino
This was the biggest bath and body works I’ve ever seen. Very well stocked and the one lady who’s a mother was super kind and was telling a story of self respect and I dig that.
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May 2023 by Pat Turner
Super helpful and friendly staff. Cashier #3877052 was a blessing and knows how to make a customer feel extra special. She helped me pick perfect gifts.
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March 2023 by Keisha Joy
I always love visiting this location. Employees are super helpful and friendly. Find Ruth. She’s so pleasant and such a ray of sunshine! ♥️
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February 2023 by Denise Friend Foster
Staff was very friendly and helpful. Everything I was looking for was available.
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January 2023 by Megan S
Had a horrible experience at this store tonight due to one nasty associate. I was looking for a gift for my grandmother and found a cute glitter bag holding 4 items in a thin plastic gift bag tied with a ribbon. I went to check-out and this heavy-set older black lady with blondish short hair (didn't get a name) told me that I wasn't allowed to have that since it was display only (where's the sign saying that?!?!?) and had to pick up all the pieces separately. I was confused since the glitter bag had a price tag on it and all the other items inside were obviously for sale as well, but I didn't argue, and I started to pick up the separate pieces that I would now have to make presentable as a gift myself. As I did so, I apologized for being there a bit late. I noticed the music had shut off and I realized that there were more than one bath and body works at Easton with later Christmas hours, but I went to the wrong one. I told her that I was sorry and didn't realize they were closing earlier, and then she replied with The BIGGEST attitude that they have ALWAYS closed at 9 and she said this as she walked away from me, still ranting. I was nothing but nice to her and she was so incredibly rude, and had an obvious chip on her shoulder about something. I was shocked at how horrible her customer service was and decided to leave without purchasing anything, which is probably what she wanted anyway. I hope she's a seasonal, because I can only imagine how many people she upsets on a daily basis. I will be getting my Christmas shopping done elsewhere, and I am forwarding this message to corporate. This is unacceptable to treat customers this way when they're spending their hard-earned dollars in your store!
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November 2022 by Jared Rogers
Great customer service, super friendly & fun atmosphere!! Excellent product selection and a must stop for the holidays! ?
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November 2022 by Tracy S
Buy 3 get 3 free in the whole store...what's not to love about that!!!
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November 2022 by Kyle Koch
Friendly staff, well stocked. Conveniently located by Easton.
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September 2022 by Denise Burley
Went in to this location to do an exchange for a couple of items on different receipts. I tried to explain to make it easier for the cashier but she wanted to do it her way. So she got really confused and had the nerve to tell me I need to review the new return policy. I didn't appreciate the comment it was rude and unprofessional. All of the items were purchased recently and had not been used. I was very polite even though she clearly didn't know what she was doing and was rude.
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August 2022 by Nicole Randolph
I went shopping today for some bath products. I’m pleased with what I bought, but my issue is with the service that I received. Upon checking out, the girl who helped me wasn’t very pleasant. She wasn’t friendly and didn’t inquire about my shopping experience at all. She also didn’t bother to say “Thank You”, “Have a Nice Day”, nothing. She wasn’t wearing a name tag so I don’t know who she was. The young man right outside the store was friendlier and told me to have a good day as I left, but that doesn’t make up for the lackluster service from the cashier. I won’t visit this location again and will stick with Lush cosmetics. They provide excellent customer service.
