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October 2023 by Lauren Wolf
It was my first time going to this car shop today, and I must say it was my best experience at one!Kyle was super nice and respectful to me, and he also gave me a ride home and back to the shop so I didn't have to get an Uber. It was super above and beyond what I would expect from a car shop experience, I will be certainly be taking my car back for any other issues I have.Service: General repairs & maintenance
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June 2023 by Mark Westman
Independent garage with fair prices. They explain any service needed. They do stay busy so it isn’t always easy to get in with less than a weeks notice. I have a 2002 ford that always needs some extra maintenance.
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June 2023 by Laura Dennison
Excellent customer service! Extremely knowledgeable staff, quick service and reasonable prices! THE BEST!
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April 2023 by charlie fabb
These folks take such good care of my car. Great work and I always feel confident and safe with what they have done.
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March 2023 by SGM SmuuvGruuvMusic
Great place in and out in a timely manner, I was helped by Austin and I appreciate the service provided we are on the road!
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February 2023 by Nick Joyce-Houghton
Excellent local automotive repair shop. Able to schedule service quickly, receive excellent care and get my vehicle back quickly. Prices are very competitive but what sets it apart is the customer service. Much friendlier and hospitable than any other in the area, would absolutely recommend.
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October 2022 by Leslie Nelson
We have been customers for 22 years. They always do their best to accommodate us. Friendly and knowledgeable. Highly recommend.
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July 2022 by Mckenzie Merges
I cannot recommend this shop enough!!! I was in town for a 4 day workshop, after a 12 hour drive my car was making scary noises so we knew we should not drive it home without getting it checked out.After spending $1800 a different shop, the noises were still there. We decided we needed a second opinion.The people at Bexley were amazing! They checked the previous work and found the actual problem. The repair service and the staff were wonderful.More importantly, the owner (Kyle), went above and beyond for the comfort of my mother. She was dealing with the car for me and does not like to drive in the city.On the first day that they had the car Kyle called her and told her he wanted to show her the issue, when she said she would grab an Uber, he insisted on picking her up! After he walked her through the issues with the car, he drove her back! During their time in the car together he asked how she was liking Columbus. She said she had not had much time to explore since she had been dealing with the car. She had really wanted to check out the Conservatory but didn't think she would make it after all. The next day Kyle drove her there and bought her the ticket! Then after she had spent the day, he brought her my repaired car!Thank you Kyle for treating my mom (and my car) so well!
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July 2022 by Melanie Grimm
I have sent numerous friends and family to Bexley Automotive. Just last week, I sent an out of town client to the shop as well. Kyle treated them like family, providing excellent information, service, and the necessary repairs to get them back home safely. I would recommend this shop to anyone!
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July 2022 by Holly Ristau
When driving down to Columbus from Minnesota, the air conditioning stopped working but on top of that, the car was making horrific noises. My daughter was at a conference all day all week, so I was stuck trying to find a repair. The first place we went to misdiagnosed the problem and fixed lots of other things to the tune of almost $2000, but as soon as I got in the "repaired" car, I could tell it hadn't been repaired! That's when I contacted Bexley, and they were able to figure out it was the compressor in the air conditioner that was causing all the problems. When the owner, Kyle, found out I hadn't had the chance to do anything in Columbus and I had really looked forward to seeing the Franklin Park Conservatory, he picked me up the next morning and delivered me there, paid my admittance and picked me up later in the day with my daughter's repaired car! What an amazing guy. He did not have to be so kind! I left Columbus feeling like the people there are the nicest people in the world. If I could rate Bexley Automotive 100 stars, I would!Service: Air conditioning
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June 2022 by Holly R
When driving down to ******** from *********, the air conditioning stopped working but on top of that, the car was making horrific noises. My daughter was at a conference all day all week, so I was stuck trying to find a repair. The first place we went to misdiagnosed the problem and fixed lots of other things to the tune of almost $2000, but as soon as I got in the \
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June 2022 by Sherri Floyd
Family needed repairs...took it to dealer but bexley auto offered more for the money bit also a better rate than the dealer.
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March 2022 by Bill P
They told me my car was in great shape and needed only one repair but after service the problems aren't any better and haven't gone away. Some weird handling and jerkyness are intermittent now instead of all the time but it's like bolts are super loose under there or something. I'm afraid to drive my car. I brought the car back and the mechanics laughed and said they see the problem but can't do anything for me. Disappointed.Services: Steering & suspension repair
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February 2022 by Steve Roth
The work was great! They were professional, knowledgeable, efficient and friendly!
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January 2022 by Leah Newkirk
I would be happy to speak to someone that is okay with questions considering I’m coming out of pocket. I am very kind, just a curious customer, if anyone wants to work I’m still interested… just a bit more respect please.Called in to try and book and was kind of bummed because you guys have nice reviews.
