BP is a gas station that aims to provide high-quality and dependable fuels for its customers. The company emphasizes its strong commitment to the community and the economy, supporting over 145,000 jobs across the U.S. and reinvesting a significant amount of money—more than any other country—making it America's top energy investor over the past decade. Customers generally appreciate the well-laid-out locations, especially the new Buckeye Lake store, which is described as clean and pleasant. However, some reviews mention issues such as high employee turnover, lack of full training, and frequent problems with gas pumps, ATMs, and lottery systems, which have led to frustration for some visitors. On the positive side, staff members like Joe and a security guard are often praised for being helpful and kind, especially in situations involving lost phones or providing a friendly environment for children and travelers. Restroom cleanliness appears to be a concern at some locations, with instances of dust, water on sinks, and trash buildup noted in newer stores. Overall, BP is viewed as a business dedicated to community support and quality service, though some operational challenges and cleanliness issues have affected customer experiences.