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June 2018 by Bryan Olmstead
Slide in hidden costs without mention, would not recommend.
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May 2018 by Cristian Boda
I was here sent from another location in Columbus whom messed up my reservation, but these guys gave me a daily rate double price that what I've got to the initial one stating that they can't download my reservation and they have to open a new one.They told me to call customer service to have that adjusted for me, but when I called they they said it's nothing that customer service can do in terms of adjusting a rate given by a dealer!
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January 2018 by Rachel Coleman
We were moving the day after a snow storm with freezing rain. Some businesses were closed, but Budget truck was open on time ready to greet us. Two associates were in the location and another customer came in the same time as us, so they were able to check both of us in without wait. They were very friendly, even though I know they had a difficult drive getting into work that morning. There is a drop box for keys for convenient returns and they let us pickup the truck earlier than the 10 AM pickup time I had originally slotted. I was very impressed with the service here. I would rent again and recommend.
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July 2017 by Deb MacKay
The young woman at the front desk today was very professional, friendly and helpful! I look forward to working with this Budget truck rental company!!
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December 2016 by Dave Wallingford
I've been renting trucks from this location about once a month for a number of years, and have never had a problem. Always a pleasure to work with!
