Byers Auto Group is a dealership known for its helpful and friendly staff. Customers appreciate the no-pressure sales approach, with some reviews highlighting how the sales team lets the cars sell themselves and guides buyers through the process. Notable staff members have been described as the best salesperson ever, providing thorough answers and support, making the car buying experience smooth and enjoyable. Many customers have successfully reserved new vehicles, like the 2024 Subaru Forester Wilderness, and received attentive service after purchase, including detailed feature reviews and follow-up visits. The service department is praised for being fast and convenient, offering comfortable lounges with WiFi, snacks, and coffee. They perform oil changes and bulb replacements quickly, often within 20 minutes, and now provide improved shuttle services through partnerships, reducing wait times. While some find the prices to be on the higher side, they acknowledge the knowledgeable staff and quality service. Overall, Byers Auto Group is recognized for its helpful staff, efficient service, and a customer-focused approach.
