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November 2023 by Mellanese Dorton
Carstar did an excellent job on my son's Honda Accord body repair. Looks like there was never any damage, And cleaned up the whole outside like brand new!!I definitely would recommend them to anyone for body repair!!
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November 2023 by Haley Dawson
Fixed my car up in less time than quoted. Looks better than before. Speedy work and great, friendly service. They also detailed the inside of my car and it looks better than when i bought it! Would recommend without a doubt. Hopefully I won't have to use them again but I definitely will if I need to.
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November 2023 by Fredrika Kagai, GRI, SRS, CNE
Carstar collision Columbus East did a great job repairing my fender. They were very friendly and communicative throughout the process! I definitely recommend and return if needed.
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November 2023 by Kelsey Hickman
If you are looking for a car repair shop that is owned and operated by people who care… this is the place. The staff and team that took my brand new 2023 Kia in after I scratched her on my garage (ouch) was so professional, understanding and very timely it was like working with family they made it as painless as possible even working with my insurance. My car believe it or not looks even better than when I drove it off the lot. They also kindly cleaned the interior before I picked it up. I HIGHLY recommend working with Gary, Bill and the entire team at CARSTAR Collision center.Services: Painting
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November 2023 by Shermaine Hancock
CARSTAR did a wonderful job on my vehicle repairs. The staff was so friendly and accommodating. They made the process super easy! My vehicle was done before the expected finish date. My vehicle was totally detailed inside and out and looked brand new when returned to me. I would definitely recommend this repair shop to all of my family and friends. Great job, CARSTAR!Services: Steering & suspension repair
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November 2023 by ginny burns
We can't say enough about CARSTAR Collision. From the first call, we felt so valued as a customer. David Cooper, at Carstar assured us to not worry, and set our mind at ease about the repair and cost. The work was done correctly and beautifully in a timely manner just as David said. If you are in need, don't look any further. Totally recommend this place.
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November 2023 by Rachel Sirey
This was my first experience with Carstar and everything went as smoothly as I could have hoped. The staff was polite, responsive and helpful and the work was completed ahead of schedule. The repairs are flawless and my car was returned to me cleaner then I’ve seen it since I got it. They also handled everything with my insurance company, including the rental which was waiting for me at the shop when I dropped my vehicle off. I will be using Carstar for any future body work, whether it be via an insurance claim or otherwise.
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October 2023 by Shannon Marie McGregor
I had just gotten my vehicle. It was a brand new 2023 right off the lot. And I had damage is not only on the front bumper but on the back bumper. I received amazing Service! The service here is top-notch. Everyone in this company does a fantastic job. My car was promised on time, everything got taken care of, and I was kept abreast of what was going on with my vehicle each and every step of the way. I can’t thank them enough for what they’ve done. They actually put my faith back into auto repair knowing that through their work your car can be repaired and look the way that it came off the lot.Services: Painting
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October 2023 by Cody Stallings
I recently had my car repaired here and they did an absolutely incredible job. My car looks brand new, it’s impossible to tell there was any past damage. The customer service here was phenomenal as well, which added to the overall experience. I would recommend Carstar to anyone.Services: Painting
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September 2023 by Andreana Dowdy
Customer service/ front desk is HORRIBLE and unprofessional !!! I was told by my insurance to take my car here .. I then called 15 minutes before driving my unsafe car here , lady on the phone was nice told me she found my case and to bring in my car…. I then proceeded to drive my car that’s about to fall apart over there for them to tell me that they denied my case & called me a liar that I never called them, I showed them my call history, the length of the call and call the number back that ringed there office. I asked the manager if they can call the lady I talk to… he called The manager HEATHER over the receptionist (not the same person ) who was the most unprofessional person I ever met she called me a liar and said take your car somewhere else or have it towed not even trying to work with me through miscommunication……… In which I did find somewhere else lucky there is a very very professional place 4 mins down the road called DAVIDSON COLLISION that took my car and insurance case no argument and I promise once you see both shops & location you’ll feel a lot better leaving it at Davidsons . Costar apparently has a bad problem with break in giving the location, would not recommend doing business here still can’t believe how the lady was talking me when I was just told to come there
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September 2023 by Shannon Carlin
I had a great experience with Carstar. They handled everything once I dropped my vehicle off and kept me updated on the progress. The entire team was tremendous to work with. ThanksService: Body & Trim
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August 2023 by Jenny Cook
This is the first time I have ever been to a body shop that I was happy with the customer service. These guys called me and kept me updated on everything, they were patient and answered questions when I called them. They used all OEM parts, and had it ready for me 3 days earlier than they thought because they managed to find a backordered part somewhere. They detailed my car beautifully, and actually brought out the people I spoke to on the phone to meet me when I got there and shake my hand. They were absolutely lovely and that was so refreshing for a body shop
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August 2023 by Polly Warden
Great experience and we would highly recommend. They dealt with the insurance issues that would normally stress you out and take up your time. They communicated well letting us know the progress while our car was in the shop.Service: Body & Trim
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July 2023 by Amruta Shilvant
This place is really good when it comes to the services. We had a very small accident but none of the other places had an availability until 2 months from the time we met with the accident. David was very prompt with the call n also offered me the date within 5 days of our call. Bonus was they gave us a loaner without any charges n when we dropped the vehicle they helped us with in detail information about what needs to be done how long will it take. The staff extremely helpful and sweet and they take their job very seriously. They regularly called n updated us about where the process was and finished the work a day before the given date! Work on the car is so good that my car looks brand new and no sign of even a scratch on the car! Definitely recommend these guys in case u need genuine services! Attaching some before n after pics for reference!
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July 2023 by Tonisha Hill
My experience with CARSTAR Collision was amazing. Not only did they do a great job repairing my car, but they were in constant communication with me detailing every update and estimated time of repair. Libby is the best! I would highly recommend this place! Look no further!!Service: Body & Trim