Carvana
Used CarsHours:
4000 W Broad St, Columbus OH 43228 Hours
About Carvana
Carvana offers a convenient and straightforward online car buying and selling experience. Customers appreciate the quick and easy process, allowing them to purchase or sell vehicles without the hassle of traditional dealerships. Many reviews highlight the efficiency of the service, stating that transactions are completed promptly, often within hours, and delivery is on time. While the majority of customers report satisfaction with their new cars, some have noted minor issues upon delivery, such as vehicle maintenance concerns and cleanliness. For instance, a customer found debris in the vehicle and noted mechanical issues that required attention soon after purchase. Despite these concerns, most reviews indicate that Carvana's 7-day return policy provides peace of mind, allowing buyers to have their vehicles thoroughly checked by a dealership. Selling a car to Carvana is described as an effortless process, often requiring minimal time and paperwork. Customers have enjoyed competitive quotes and prompt payment, with many expressing gratitude for the professional service and convenience, including complimentary transportation home. Overall, Carvana is praised for its user-friendly platform, making it a suitable choice for those who prefer a hassle-free car buying or selling experience without the need to visit physical locations.
Most Recent Reviews
July 2022
I was not sure of selling my car online - but I got the payment on time and the process was so easy and quick.
May 2022
This was the best experience ever buying a car. I shopped, got approved for financing and scheduled my delivery. We had an issue with car within a couple days but Shyanne took car of everything. She called the warranty co and NTB. All I had to do was drop it off and pick it up. I will be using Carvana in the future.
January 2022
Wonderful experience! Our delivery driver went above and beyond with customer service and other than have a 24 delay on the delivery the process was quick, easy, and seamless. I highly recommend Carvana!
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