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January 2024 by Robert Hassler
Friendly and personable staff. Happened to go on a vacation day as only open during the week and limited hours.
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January 2024 by Trampas Nolan
Had what I was looking for.It was out and waiting for me at the counter
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December 2023 by Andrew Lowery
THESE GUYS ARE CON ARTISTS, DONT DO BUSINESS HERE. My coworker purchased an engine from them for $600, no core, with a 90 day warranty. Within the first couple of weeks after install it began to have a lower end noise and ran progressively worse. My coworker called to have it warrantied, and they gave him all kinds of attitude, and told him to bring it back on the coming Saturday. My coworker drove over an hour there on that Saturday only to find out that THEY LIED AND WERE CLOSED. He then had to take off work to go back on another day, only to get a completely sludged up engine as thewarranty replacement. To which they are refusing to refund him on or warranty again because 'we took the engine apart' all we took off was the valve cover to find the sludge. And their warranty says we have to replace the head gasket to be viable.... Last I checked you have to take off the valve cover to do the head gasket. Just a bunch of con artists. DON'T DO BUSINESS HERE.
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October 2023 by Dylan Daly
First impressions were not good. Although they had the part I was in need of, the lady at the counter had no enthusiasm at all and was rude the entire conversation. Wanted 250 cash for a door that I have to put together myself and doesn’t even have all the parts that come with it. They scam people. Do not trust these prices nor the people
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October 2023 by Justin Beck
Good reliable parts that are tested and guaranteed plus it's old school style private family owned business and always has been even old school parts counter experience just like the way it use to be and needs to stay
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August 2023 by Angel Proctor
This is a great place to get auto parts, especially used or refurbished batteries. Unbeatable prices as well as warranty and core charge . Customer service is really good too. I'd definitely refer this place .
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July 2023 by sammie DOPE
The two women at the front are always rude and act like you’re bothering them by even coming up to the store counter each time I’ve been through the years. Recently, I bought a reconditioned battery with a 6 month warranty. I’ve had to exchange it 4 times. It’s just not worth it on top of the lack of quality customer service!
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June 2023 by Internet User
Incompetent employee that answered my call. The lady didn't know anything about the inventory they have. They claim to have car parts, but she didn't know what. Rude. Go literally anywhere else.
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February 2023 by Kelsey Bussey
We have been sitting outside for 46 minutes waiting on a car part that I purchased, at 3:19 it is now 4:00 and I am still here. The front desk representatives old ladies IS VERY RUDE AND DISRESPECTFUL!!
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January 2023 by Joseph Harrington
Never ever made a complaint in my life but I am extremely disappointed & my experience with this company was not good. Called in for a part for a car that they have, lady rushed me off the phone being completely rude and did not even give a chance to know what car part I was talking about. They have the car there and she did not even look up the car part with me presenting my own car part to them. Front desk was Non-Chalant and Not knowledgeable about cars what so ever. Again came in with current parts in hand, the same rude lady communicated with the other “This is the guy that called in about that car”, indicating she didn’t want to help me out really. Would not recommend them. If I could I would love to speak with a manager! You don’t treat people like that?
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November 2022 by biggeoff5390
Bought an alternator needing it to keep my vehicle going had it tested before installing it ended up failing the test at AutoZone and advanced Auto took it back in and was told that if the place they wanted didn't test it they would not exchange it or take it back or if they did take it back they would charge me a 30% restocking fee for selling me a broke part
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August 2022 by Wayne Campbell
Central city has a Very helpful and knowledgeable staff and a beautiful showroom area. Also local family owned. I always check with Central city first when looking for used parts.
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June 2022 by S B.
You cannot get better customer service! The two ladies at the front desk deserve a raise and went above and beyond to help me! Thank you for all that you do!
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March 2022 by Alan Beauchene
Had a great time stoping by Central City Auto Parts. Great customer service! Best deal in Columbus hands down. I would highly recommend them to anyone needing car parts.
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December 2021 by Dean Kankiewicz
Great customer service and good prices
