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August 2024 by Amy Kelly
They are so nice
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January 2024 by shannon ann murray
I love my neighborhood branch 3200 East Broad Street location. I am disappointed, and, never have issues. I'm in and out with ease.
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December 2023 by anwar mateen
Smiling faces ☺ employees very very helpful Great Chase.
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September 2023 by Isabella Mya
THEY NEVER ANSWER THE EVEN WHEN THERE BARELY ANYONE INSIDE…. THIS CHASE BANK IS HORRIBLE AND WONT BE OPEN LONG.
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June 2023 by sam cepeda
Closer
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April 2023 by Khai
A bank that's closed on the weekends such an inconvenience for the older demographic in area
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April 2023 by Stacy Lombardi
Closer
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November 2022 by KASmith78
Both drive up ATMs were down.
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June 2022 by Stephanie Belle
Best bank ever
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November 2021 by Mandy Forenz
This is the worst branch I’ve ever been too! You can do better! Save your time and go some other branches that will take care of you well!
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August 2021 by Amina Mohammed
The worst service ever. I have to wait 1 hour just withdraw money
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May 2021 by Eli Tolentino
This the only Chase bank that refuses basic services to their customers! They don't really care about the convenience of their clients but they just want to have an easier life for their employees. That's why employees tends to get lazy! Worst chase bank ever in columbus!
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March 2021 by Hannah Poling
This is the worst bank I have ever been to. Due to covid they are only taking appointments not walk ins at this location. I made an appointment today at 10am to meet with Adrianna and I got an email confirming this appointment. I needed to discuss my account. My husband and I showed up at 9:55am and the bank was locked I called 9 times before someone picked up the phone. When they finally picked up the phone they told me that I did have an appointment but Adrianna called off sick so they couldn't keep our appointment. They didn't call us or inform us that our appointment was cancelled they refused to help us or get another appointment. I asked to talk to the manager and was informed there was no manager and they couldn't help me. I am furious they should have called to inform us about our appointment rather than making us wait around and drive out of our way and waste our time. I will never return to this branch a terrible experience. Chase would have lost me and my husband as customers if Mallori from the Parsons ave. Location hadn't salvaged the situation. Very frustrated . thankful for Mallori and her teams service however
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January 2021 by eli may Tolentino
This the only Chase bank that refuses basic services to their customers! They don't really care about the convenience of their clients but they just want to have an easier life for their employees. That's why employees tends to get lazy! Worst chase bank ever in columbus!
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January 2021 by christine asamoah
Sitting in parking lot
