-
June 2025 by Molly Moore
I needed a cashier's check.
I called ahead to verify it was easiest to just go to the bank to get it and ask what I needed to bring. I was told I just needed my ID.
Apparently I needed the debit card associated with my accounts because my ID and credit card associated with my accounts were not sufficient. I also had my phone with the number associated with my account and the app so I could have verified if they called/texted the number associated with the account. I still don't understand why my ID and credit card through them wasn't sufficient.
They eventually were able to get it worked out so I am giving them partial credit but like I literally called in to see what all I needed and if I had been told then I needed the debit card associated with my account I would have brought that in and this all could have been avoided.
-
April 2025 by Jesse
The employees here are pleasant.
-
April 2025 by Arlene Reinhart Johnson
This bank keeps calling me and I do not have any accounts with them. Stop calling me!
-
February 2025 by Dhanajeyan Kathirvel
Happy to open my account at this location.
-
November 2024 by 林超群
Very bad bank, they don't accept government proof of address, I never expected that
-
October 2024 by Samantha Davila
They literally closed down my account without no explanation and they won't give me an explanation, I have a sick 6 year old which I was going to take him to the doctor!!! But I can't pay anything!!!! BECAUSE YALL SUCK AND CANT GIVE A SERIOUS EXPLANATION TO WHY YALL ARE DOING THIS TO SO MANY PEOPLE!!! DO NOT BANK WITH CHASE!!!
-
July 2024 by Gavin Dsouza
Due to unknown reason my credit card was not delivered to me. However when I went to this branch and spoke with Joshua Knight, he raised a request for a new card and promised me that the card would be delivered in 2-3 working days. For the same card the customer service had told me it would take around 2 weeks. Thanks to Joshua, I received my card in 3 days as promised by him.
-
July 2024 by Sam Sa
Hope this branch gets rid of appointments only!!
-
June 2024 by AGNNES
The worst agency. I got a appointment by the phone, when I get there, they can’t find my name and they let me waiting for 40 minutes to told me that the guy was occupied and offer to come mark to another day. Never will come back on this agency.
-
June 2024 by Allie J
You literally can’t ever get through on the phone. No matter which option you choose. I’ve tried the entire directory, & no one ever answers. Ever.
-
May 2024 by Alec Mieras
Zachary provided a world class customer service experience today. He showed himself to be knowledgeable, efficient and very friendly. I'd recommend him to anyone who banks or is considering banking with Chase.
-
February 2024 by Amy
Secon time scheduled meeting online (was easy to use), in person meeting experience in this branch was very friendly and helpful and educational , Thanks.
-
February 2024 by Christopher Hartsel
I can’t pay my contractor who banks with JPMC. I have to physically go to this location for Chase to clear his check. I tried contacting the branch manager Calvin W. directly to resolve and I have received radio silence. I can’t imagine having a small business and banking with Chase. This is the second check they held for fraud prevention. I offered screenshots to show the check cleared on my end - not good enough. Don’t bank here if you are a small business. You won’t have to wait for the check from your customer. You will have your wait for your bank to release the funds to you.
-
January 2024 by Brofessor.13
Friendly service. It took longer than expected to get a cashier check but over all helpful employees.
-
November 2023 by MrGamepark
Haven't been inside but I'm leaving a negative review solely on accessibility... why the heck are you gonna plop yourself next to a shopping plaza but have no way to go from said shopping plaza to this bank? You need to go all the way around which isn't easy when you can't even turn back towards the main road from exiting the plaza... a small 10ft road connecting the 2 fixes it but some bubble head thought it was a good idea to give it its own entrance. So damn stupid. It's probably not that bad for those familiar with this area but for those who aren't, it's ridiculous
