-
February 2024 by Jennifer Aaron
Sale associates were nice but I wasn't so please with the return policy which was explained to me in details after I return some shoes. I was told at initial purchase I would be able to return shoes for a full montary refund never mentioned only a store credit. I had to buy some shoes I really didn't want inorder not to loose money or take a store credit ?
-
October 2023 by Ashley Broadway
My son loves his shoes thanks so much we love Hibbett/city gear! If you ever need some models let us know! We are with the Helen wells agency .
-
October 2023 by MalanaMichelle MalanaMichelle
HORRIBLE customer service was the only customer didn’t get help until 35 minutes later this location should be closed down ?????? if I could give it 0 stars I would
-
June 2023 by amy golden
I have not received my order or an email saying it was shipped.
-
June 2023 by Marissa Anderson
Always great customer service at High St. And Main St locations. Always willing to help me with my needs.
-
May 2023 by Tyrico Mason
The staff was very professional and helpful went above and beyond to make my experience at City Gear a GREAT one
-
April 2023 by Tamara C Washington
I actually went in there with a friend who was shopping for a funeral. The guys were friendly but the one girl that was there had the worst attitude, stayed on her phone, & stayed in the back in the doorway until one of the males told her to find a shoe then out came the attitude. Then a man driving a tow truck pulled up (to shop) she freaked out thinking he was coming to tow her car, she ran out of the store yelling (forgetting she was supposed to be helping me ?), she stayed outside on her phone while the other workers complained & apologized to me for her behavior. Definitely will NOT be back to that location! ? They need to let her go!!
-
April 2023 by Charlene Petty
It’s was great like always and good customer service
-
April 2023 by Allen Dawson Jr
Workers were Nice & Courteous, Thanks and Keep up the Good Work ?
-
April 2023 by Leah UwU
I like the store. It takes too many purchases and money spent to gain any rewards bucks. Footlocker you get one with almost every purchase.
-
April 2023 by Deanna Edwards
The guy manager and the girl manager. Yall have some employees that have very bad attitude. Hibbert have the best customer service I do a lot of my shopping with them
-
March 2023 by Dennis Lawson
The young lady working at the register was mentally not there. She gave me the impression of being elsewhere and wasn't helpful
-
March 2023 by Jaisun Williams
Terrible store. Never open always talking about they register down need some new management or something.. the staff cool but overall the store needs some help I just wasted gas money to come all the way over here just for them not to be open yet..did the same thing the other day
-
June 2022 by Deshawn Bosley
Will not return bad customer service
-
May 2022 by bane bukowski
Been trying to call the store all day to confirm a raffle win and every time it goes to a cell phone voicemail..that's weird...? The 11 retro low 72 - 10's... Definitely want to cop.I just don't know if I'm willing to drive from 2 hours away and hope that my shoes are actually there without speaking to someone that works at the store, Just have a feeling that if I do I'll be I'll be told this reason or that reason is why they aren't there... In other words... Something seems shady
