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November 2023 by JamieLynn C
I took my mini in for just a windshield replacement and come back in February of 2024 to get sunroof fix, so on November 14 when I pick up the mini they told me the clean my sunroof and I quote there was no scratches or chips on your sunroof so that being said I could of taken it home and cleaned it myself the Manger said the are just going to replace my windshield so color magic took it upon themselves and causing me to lose money that I needed for the doctor let me see going to the doctor or getting the mini back, well the mini is back when you are on a tight income. (I guess cancer won again.)
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November 2023 by Sandra M.
A 16-year-old knocked my Honda Element across a road and through a fence. I was expecting to lose my car but ColorMagic CARSTAR worked hard to ensure that I didn't. Great service, friendly staff and excellent communication. I am so grateful that a dear friend recommended them. He should know; he installs auto glass for a living and knows the business. So many thanks to Matt and his great team!
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November 2023 by Chavo
Avoid at all costs. Does not stick to their time frames. Their automated updates are absolutely pointless. They keep your car for weeks at a time so you have to use their rentals for longer. Should have known this place wasn’t the right one when there are literal homeless shelters propped against their buildings and they make you take everything out of your car.I just hope for their benefit that my car doesn’t have more than 5 miles added on the odometer or I’m raising hell when I get my car back.Never ever use the recommended insurance body shop. It’s a joke. Tell me two and a half month wait, and then don’t even order the parts until well after the car is received. Absolutely unacceptable and unprofessional1 month repair time for a driver door dent is a joke, after a 2 month waiting period to get into the shop. I really hope this place closes down or a meteor crashes into the building.
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September 2023 by Byron Clayborn
Per Juanita McFadden;"I couldn't believe how wonderful my car looked. I feel like I have a new car again. From the office staff to the techs, everyone was so nice and professional. I will reccommend ColorMagic to anyone who needs their vehicle repaired."
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July 2023 by AISHWARYA GOSANGI
Do not send your car here!!! They stole items from my car! I had my car towed here from Cincinnati after an accident and when I stopped by to grab my belongings from the car, an employee had already gone into my car and went through my things. When I opened my car, I noticed that they had thrown things that were in my glove compartment, center counsel, and front compartment and scattered them on the floor of the car. There were valuables of mine that were also missing: all of the change in the change compartment, my airpods, and my bluetooth adapter. Furthermore, I saw my belongings scattered on the ground outside of the car as well! So unprofessional and they do not care about your items at all. When questioned about this, stories did not match up and they did not do anything to help except say they were sorry and that these things are “common.” I contacted the companies that had access to my car before this shop did, and they were quick to check footage and let me know that none of their employees went into the car.
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June 2023 by Andrew Van Deusen
I’m really impressed with these guys. Super nice, great customer experience, very communicative, and the work they did on my van went beyond my expectations. This is my new spot for any and all repairs
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June 2023 by Audra Minter
Everyone I spoke with was very nice and informative. They fixed my car and got it back to me in a lot less time than I expected. My car looks fabulous on top of the Great Customer Service!Service: Body & Trim
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May 2023 by Jamien Pack
These guys are seriously awesome! My kia got broken into and trashed and they took care of everything super quickly. The shop manager was super personable and explained in detail everything that would happen with my car and they sent my frequent updates on the work they were doing. Kamber was also super kind and worked with me on getting my car with my work schedule. They even took the rental car back for me! My car looks brand new, can’t recommend them enough
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May 2023 by Kim M.
We have had several cars repaired at ColorMagic Carstar and the work and customer service have been top-notch! It will always be our place to go for future bodywork. Thanks to Matt and his team for a job well-done!
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April 2023 by Michelle R
I cannot say enough good things about my experience! Everyone was wonderful and I was kept updated on the status of my car repair. They were able to complete the work in 3 days which was much faster than I expected. My car looks beautiful! Thank you!Service: Body & Trim
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April 2023 by M F
My car was repaired and finished very well. There is a very good shop that does a great job. All my items in the car have been returned and are reliable.
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March 2023 by Bianca Zapanta
Absolutely great experience after having my Kia stolen and damaged. They were so friendly from the first phone call up until my pick up. They provided weekly updates and I appreciated their honesty and quick responses. Highly recommend!!Services: Painting
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March 2023 by Dana Messer
My car was deemed a total loss by my insurance but everyone working there was incredibly kind and sensitive to my situation. I needed to release my car to my insurance but wanted to keep the floor mats, and they held them for me over the weekens since I would not be able to get there on time.Great at keeping me updated too.
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March 2023 by Merit Godbey
Took a bit of time to get the car in but that’s unfortunately how it is everywhere. (Covid epidemic still very much effects car parts)While In their care my car was broken into and my dash cam was stolen as well as other items. Make sure if it can be broken off or stolen that it isn’t in or near your car. The body work was well done. Noticed a A few new scratches on the car but again it was broken into so that wasn’t their fault. Staff was friendly, responsive and knowledgeable. Just less than ideal location.Edit: the staff was AMAZING they made everything tight after the fact. The maintenance manager Matt took it every personally and made sure satisfaction was met on both sides. The work speaks for itself here. They are knowledgeable, kind and efficient. Matt is the epitome of what a professional should be. Great work, great staff, amazing management. Changing my review from 3 stars to 5 stars souly because of the professionalism Matt exhibited while dealing with the issue that was not his fault. The owner should take pride to employ a leader such as him.Service: Body & Trim
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January 2023 by R. Michael Fulcher
This shop has to be hands down the best shop in all of Columbus. I thought that my truck was totaled, but the team and staff at Color Magic brought my truck back to life and I couldn’t be happier. The repairs, the quality of service and the level of professionalism that this shop has provided me throughout the entire process. Would highly, highly recommend to anyone that has an issue with there vehicle.
