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September 2023 by Jessica Davis
4.5 years ago I purchased a minivan and when it was recently time to get a another vehicle I returned to Columbus Auto source. Andy, the owner, was great to work with. He didn't have what I wanted on his lot but went out of his way to earn my business again and found me what I was looking for within my budget and in just a few days. Excellent experience!
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September 2023 by Brenda Bixler
Andy was great to work with! He patiently walked me through the auto search process and found a car that met the specs in features and price! I truly appreciate all his efforts and love the car! Thanks, Andy!
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April 2023 by Haley Coughlin
Andy has helped me with 2 repairs now, soon to be a third. The first time around my car was completely dead - I was working 7 nights out of the week as a student and he scheduled and handled the tow for me the very next morning while I slept from my ER shift the night before. My car was fixed within a day of dying on me for a price wayyyy better than any other shop could give me. Second time was a tire issue right before I needed to go out of town - got me in immediately and at a steal. I’m moving out of state soon but will continue returning for all non emergent needs as I don’t think anyone will beat the prices or customer service.
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April 2023 by Logan and Faith Joo
Our entire warranty is now wiped out to repair the faulty mess of a vehicle that we bought from them.All of the things we’ve paid to have fixed are things we were told were “good to go” on the vehicle. We need a resolution.
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March 2023 by Logan joo
Grotesquely rude management. Failing vehicles. Run FAR away.Our vehicle shut down in the middle of a construction zoned highway with concrete barriers and nowhere to pull off after owning for only a month. We got the vehicle started and to a repair center, but it shut down multiple times along the way.They made it clear after the fact that they don’t have a “reserve of money for every person who has issues with a vehicle they sell”.We were quoted over $23,000 to fix everything. Many of the failing parts were things we were assured were taken care of before signing any paperwork.When caught in this lie, they offered no resolution. Just blame on us for trusting the vehicle and a conversation cut short by being hung up on.We sought a fair resolution, and were treated with ignorant carelessness.Watching semi trucks approach behind us at rapid speeds with horns blaring and being completely helpless in a shut down car was a real life nightmare that words can’t do justice.My wife was previously diagnosed with PTSD due to being in nearly fatal car crashes suffering severe neck and head injuries.Since this situation, she’s been horribly sick with distress and nauseating fear of being in a vehicle.As of right now, we are stuck in Florida and can’t get back to Ohio unless we pay a $4,000 tow bill to get home or pay for the thousands in repairs.I’m beside myself emotionally that there has been no attempt toward a resolution or even a twinge of empathy that this happened.The general manager of this establishment, Doug, has hung up on us twice. Told us it was OUR fault for trusting the vehicle they sent us on our way to Florida in but he did mention over the phone that they did however fix our blower motor.I, as an influential customer service professional, will strongly advise— If you or a loved one is looking to purchase a vehicle for your FAMILY, this would be a tremendous waste of hard earned money. Please don’t make the same mistake we did. Hope this helps!
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February 2023 by Kristi Wagner
Bought my 2005 trailblazer today and was in and out within an hour. My salesman was great and knowledgeable. Will definitely go back when I'm ready to finance a car. Thank you Columbus Auto Source for a great experience!
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February 2023 by Donnie Lykans
These people sold my daughter a vehicle and the engine blew up in less than 5 months. They told us outside it was a great running car and he was driving it around before selling. I’m contacting the attorney generals office, bbb and a lemon law lawyer to get this settled! They try to tell me to come trade it in and wouldn’t even offer to help!
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June 2022 by Brian Clark
Andy came in on his day off JUST to show us cars that we were interested in test driving due to a hectic work schedule. We bought a car that day and are ecstatic with our buying experience. 100% would recommend. Don't listen to the haters, they are just looking to cause trouble. Awesome experience from the moment we walked into the door, untill we drove away I'm out new car.
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June 2022 by kit plays
This is the third transaction I have done with Andy. He has never let me down. I highly recommend him.
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May 2022 by Anna Rigney
Working with Andy at Columbus Auto Source was such a pleasant experience. They made my car buying experience a breeze. My family has gone to them for our vehicle needs for years and I will always recommend them!
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May 2022 by mike hancho
I recently bought a USED tahoe from them an honestly I had no issues. THey gave me a better rate than my bank and we both fought to get a deal for both of us. The only down side was that the car was dirty but they knocked down more than I thought they would, so I'd say the 3 dollar vacuum and 10 dollar carpet cleaner was well worth the hundreds I saved. People are just d*** and dont know how to buy a used car .
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March 2022 by Janae Maxwell
I purchased what I thought was a great suv in December. They said they would fix whatever had the check engine light on, after 3weeks I received it back, the light was off. But within another 3 weeks I had to pay to get repairs done, and take a loan out just to fix it. Here I am about to drop more money in to to fix what they claimed they had fixed when they kept my car back in December. If I would have known I would be dropping money like this I would have gone else where. I'm very disappointed and feel like they have taken advantage of me because I'm a woman, and my husband is disabled. Please if you buy from them take it to a shop and pay someone to check the entire vehicle out.
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September 2021 by Joseph Ingrassia
Great buying experience! I looked at 25 cars for my nephew's first car all over central Ohio. Andy and Steve took great care of me, and made this purchase as effortless for me as possible. Oh, and the car is great too!
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July 2021 by J W
Gotta say these guys have it down nice cars and trucks ,had a minor issue the truck I bought had a engine light and I was assured they would take care of it and you know what they did. It was a oxygen sensor couple days waiting on the part and a few hours later and it was fixed . Steve and Forest are great guys very helpful. The process was painless nice to see a dealership with integrity!!! Doug was a huge help he found a great rate for me for my truck can't thank him enough ! Will recommend highly !
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June 2021 by jerry alls
great sales, service & financing options. steve was a great help with showing us different options as well as doug. forrest was friendly attentive as well. very pleased with the navigater once it's taken care of it'll be good as new
