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October 2024 by R
My oh my. Never have I encountered such an incompetent group of people working on a car.
Disclaimer: This is my personal opinion based on my personal experience with this business and nothing more.
I went to get my car fixed because it was producing smoke. They replaced a part that had nothing to do with my core issue.
When I confronted them, the mechanic almost lost his mind and was so offended. When I asked the mechanic to come with me to examine the interior smell in the car (which was the initial issue I was having), the mechanic just told me that he couldn't smell anything and that it was because he was a "smoker."
Another note, when replacing someone else's car parts, you have absolutely no right to throw them away. That is not your property. It is absolutely reasonable for the owner of that part to have access to it for examination.
Another thing, the coolant container that you have replaced has been working fine for the past 6+ years and at the end of the day, did not solve the smell nor the smoke problem (which I was assured that it was the problem on the phone). Since it did not solve the intial problem (smoke & smell), it would be safe to assume that the part which you replaced had nothing to do with the problem?
$220 down the drain.
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May 2024 by Brian Rose
Hi Brian. This is Tim Rose. I have known you since you were at Columbus Power Brake back in the early 80's. You are a great mechanic with a wealth of knowledge. You have helped me restore my classic cars as well as repair my work trucks and equipment over the last several decades. I have always had a great amount of respect for you. You were always honest and good at explaining what caused my mechanical issues and what it would take to fix them. I remember when Ted and your brother worked with you and everyone had fun. I will always consider you a good friend and mentor. If you ever need anything, or just want to talk, let me know! Enjoy a much needed rest.
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May 2024 by Robert
Brian and company have always taken great care of me and have been a customer for many years. Brian is honest and provides only necessary services at a very fair price. I highly recommend Complete Brake for your automotive needs. It looks like Brian is retiring and I wanna thank him and his colleagues for the outstanding work, they've done for me throughout the years. Brian's honesty and expertise will definitely be missed! Best wishes and the best of health to you, Brian!
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April 2024 by Todd Bottorff
As a standard, another classic booster back from the dead. Thanks again for the added detail!
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February 2024 by Kaz Kimura
Brian and the gang always help me out with my oil changes. I like to work on my own car, but live in an apartment. These guys are honest and know what they’re doing. I’d trust them with any other issues if I needed to. Reasonably priced for the quality of work. Support local businesses.
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February 2024 by Alex Hilson
Honest mechanic!! He told me my jeep didn’t need pads replaced, then put the wheels back in and didn’t charge me. Cheaper than the competition by 25%. Get on down to complete brake service.
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January 2024 by Lawrence Dyck
While travelling to Columbus to see the Blue Jackets play our brake warning light came on in the car. The next morning we found Complete Brake service on line and noticed the excellent reviews. Fortunately it was open til 2 pm. We arrived before noon and Brian (owner) determined it was the brake line. The car was repaired by 2pm and we were very pleased. Great service at a very affordable price and to top it off a hockey fan. Thanks again Brian!
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December 2023 by adam galvin
I called in on a Monday describing a brake line failure issue, had the car towed to Brian at complete brake service after he gave me a quote, Got a call 10:50 am Tuesday from Brian confirming work and price, then another call at 2:30 pm that the car was done. Excellent service and experience beginning to finish. You get what you pay for, thanks Brian.
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November 2023 by James White
Always fast and the most affordable anywhere
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November 2023 by Steve Baldwin
Love the personable touch offered here
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November 2023 by K H.
I came from out of town and breaks went bad. They fixed same day. Fair price and fast. Thanks!
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March 2023 by Rashid Hussain
They care about your business & not your money.. they provide accurate estimated code before the repairs and will never charge for any unnecessary repairs that your vehicle does not need.. Job Done Right.. Honest people!!
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March 2023 by Lori West
Wonderful work on all my vehicles. This place does more than brakes at a resonable price
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February 2023 by Sloppy Jones
Have brought two different cares in. They have always been fast & honest with me.Services: Auto engine diagnostic
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November 2022 by S. J. Gebara
Brian at Complete Brake Service was awesome. I called in-advance, discussed my repair issue. Brought-in my vehicle early the following morning, I was called to discuss items needed & pricing before work was done. All work was completed in just a couple of hours. Best service and reasonable prices.I recommend them 100%.Service: Brakes
